Branch Ambassador

Branch Location: Tignish, PE

Be part of something meaningful at Provincial Credit Union one of Atlantic Canadas leading credit unions and proud recipient of Canadas Top 100 Employers award for 2025! We're driven by our core values of People, Purpose, and Possibility, and we're on a mission to provide trusted financial advice, education, and planning to help Islanders thrive. At Provincial Credit Union, youll join a supportive, forward-thinking team thats passionate about delivering exceptional member experiences and making a real impact in our communities. If you're ready to grow your career while helping others grow their financial future we want to meet you.

What Youll Do:

• Greet members and visitors with enthusiasm; determine the nature of their business and direct them appropriately.
• Monitor branch traffic flow and actively approach members to assess needs.
• Assist members with issues related to ATM use, mobile banking, online banking, and other electronic services.
• Promote self-service technologies such as ATMs, E-Statements, Direct Deposit, and the credit unions mobile app; provide in-branch training and demos.
• Perform front-line banking duties including processing financial transactions, wire transfers, and balancing daily cash.
• Maintain control of debit card inventory; issue and activate debit and replacement cards.
• Support general office administration: mail and courier handling, filing, distributing reports, preparing member correspondence, and non-cash related postings.

What You Have:

Required Education and Experience

• Completion of a certificate or diploma in Business or Office Administration, minimum two years experience in customer service or sales in the financial services industry; or an equivalent combination of training and experience.

Skills and Abilities

• Member Service Orientation: Demonstrates a proactive and friendly approach to engaging with members, ensuring their needs are met with professionalism and care.
• Communication: Strong verbal and written communication skills with the ability to listen effectively, respond appropriately, and convey information clearly.
• Technology Proficiency: Comfortable using and demonstrating digital platforms and tools such as ATMs, mobile banking, online banking systems, and general office applications, including Microsoft Office Suite.
• Organizational Skills: Effectively manages multiple tasks, maintains accurate records, and ensures timely completion of responsibilities in a fast-paced environment.
• Adaptability: Maintains a flexible and positive attitude in response to changing priorities, procedures, and member needs.

What we offer:

• Outstanding Culture: Join an engaged and community-focused team that fosters a positive work environment.
• Market Competitive Compensation: Enjoy a competitive salary along with an annual bonus program.
• Generous Benefit Package: We provide a comprehensive benefits package, including a flexible health and dental plan, sick time, and a Defined Contribution Pension Plan and Group Retirement Saving Plan with up to 9% employer contribution.
• Work-Life Balance: Start with three weeks of vacation per year, supplemented by four personal days and two volunteer days.
• Professional Development: Take advantage of tuition reimbursement, training programs, and career progression opportunities.
• Employee Perks: Enjoy additional perks such as an annual fitness and clothing allowance, reduced rates on employee loans and mortgages, and no service fees on banking transactions.
• Salary range for this position: $45,100 - $50,090.

Join our team at Provincial Credit Union and enjoy a rewarding career with competitive compensation, comprehensive benefits, and a supportive work environment that values your growth and well-being.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Bondability Requirement
As part of the hiring process, candidates must meet the requirements to be bondable under a fidelity bond policy. Bondability may involve considerations such as past criminal convictions, credit history, and other relevant factors assessed by our insurer.

Closing date is July 20th, 2025.

Diversity and Inclusion:

Provincial Credit Union invites applications from all qualified individuals. Provincial Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds. Accommodation is available for applicants with disabilities throughout the recruitment process.