Are you a passionate administrative professional with a proven track record of driving efficiency and accuracy in office administrative tasks? Are you passionate about providing Peace of Mind to your client group? Are you looking to be a part of a growing team and company?

The Universal Group, recognized as one ofCanada's Best Managed companies in 2025, has exciting opportunity for Office & HR Administrator to join our Human Resources team. The Office & HR Administrator will be responsible for providing crucial administrative and reception support to all brands, ensuring organizational efficiency. This role also contributes to tactical HR projects, facilitating their successful execution, while projecting a professional and courteous image to guests and internal customers, enhancing the organization's overall effectiveness.

What you will be responsible for:

Reception:

• Answer incoming calls, direct inquiries, and provide assistance.
• Manage voicemail, emails, and faxes, ensuring timely responses.
• Welcome and assist on-site visitors, ensuring a professional impression.
• Professional presentation of the office environment at all times.

Administrative Support:

• Support senior leadership with incidental administrative tasks including scheduling, correspondence, expense reports, etc.
• Creating and tracking purchase orders.
• Handle mail, both incoming and outgoing, efficiently.
• Maintain office supplies inventory and oversee vendor relationships.
• Ensure a clean and organized workspace, including reception areas and meeting rooms.
• Update and maintain company organizational charts.
• Support various departments as needed.

Facilities and Security Management:

• Maintain the FOB Key system and control access permissions.
• Oversee the safety and cleanliness of office spaces and facilities.
• Ensure the office kitchen is clean and tidy on a regular basis.
• Collaborate with vendors to ensure inventory of supplies and PPE.

UG Cares:

• Provide guidance to employees by answering questions or investigating concerns.
• Liaise with all the stakeholders by responding to requests in a timely manner.
• Deliver resolutions to employees in a patient, thoughtful and empathetic manner.
• Be accessible to staff and invest the time necessary to build relationships.
• Facilitate the updating of internal employee requests and inquiries on the UGCares platform.
• Engage in effective communication with employees through the internal UGCares platform.

HR Assistance:

• Provide tactical support for HR projects and initiatives.
• Draft Confirmation of Employment Letters.
• Assist in organizing and executing HR-related events or meetings.

What you get from us:

• This position is a 6 months contract with possibility of extension.
• Competitive compensation package.
• Access to a growing organization with advancement opportunities.
• An amazing culture where you will feel supported and recognized for your work.
  
• Health & Welness Program

What we need from you:

• A degree in business administration or HR is preferred.
• Minimum of 2 years experience in a corporate office environment in similar roles.
• Advanced administrative experience with a high level of skill and professionalism in an administrative role.
• Familiarity with HRIS and other HR-related software.
• Proficient in computer-related programs such as Google Workspace (Gmail, Sheets, Docs).
• Excellent interpersonal skills, including verbal and written communication.
• Exemplifies the standards of The Universal Group in professional conduct and compliance.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity and authenticity.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands ofdifferent situations.
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with the organizational goals.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Manages Conflict - Handling conflict situations effectively, with a minimum of noise.

Why Universal Group?

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being Passionate, Authentic, and Driven in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public drives us daily.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit ourIndeed Profile!

Our Commitment to Diversity

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Apply today; we cant wait to hear from you. Come grow with us!

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