Join our WINNING team as a UX Designer

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2025!

CARFAX is seeking an UX Designer who is looking for a new opportunity with a GREAT company. You will focus on building consumer facing experiences to improve engagement and conversion. You'll leverage the CARFAX brand with our industry-leading data to power intuitive designs that create delightful experiences. What you'll be doing:

• Partner with a team of product managers, user experience researchers and developers to solve business and user problems.
• Build empathy for consumer needs by conducting discovery activities with the product team, including: user research, competitive analysis, user task and goals identification, journey maps, process flows, etc.
• Leverage market analysis, customer feedback, site metrics, and usability findings to inform design decisions and evaluate the effectiveness of designs.
• Design high fidelity, interactive mocks that balance aesthetics and usability across devices.
• Prototype designs to evaluate concepts and solutions. Present potential designs with stakeholders, effectively communicating design rationale.
• Collaborate with the UX team to ensure consistency and understand holistic patterns across our products.
• Focus on reducing friction, improving conversion, and driving the value of our amazing brand
• Research design trends, tools, and technologies, and share knowledge with the team.
  

What we're looking for:

• Experienced with B2C interfaces on responsive web and native app interfaces
• Strong strategic thinking and problem-solving skills to help translate business goals into creative design solutions.
• Excellent communication and collaboration skills – you aren't afraid to voice your opinions but can also embrace flexibility as initiatives evolve.
• Holistic mindset to understand how your designs fit within the CARFAX ecosystem.
• Passionate about user and business metrics to inform design decisions. You can utilize available data but are also comfortable moving forward with imperfect information.
• Experienced in facilitation techniques and design sprint methods that enable groups to build clarity and alignment.
• Comfortable working within a design system and focusing on consistency when possible.
• Knowledge of accessibility standards and best practices.

Basic Qualifications:

• 5+ years of experience designing B2C responsive web interfaces and native app interfaces
• 3+ years of in-house design team experience
• Experience with Figma, including interactive prototyping.
• Have a degree, certification, or equivalent work experience showing aptitude with User Experience.
• An online portfolio of demonstrating your end-to-end design process*
• Willingness to travel – 1-2 trips per year.
  

What's in it for you:

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k)
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces
• For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits.

Don't just take our word for it:

• 10X Virginia Business Best Places to Work
• 10X Washington Post Top Workplace
• 9X Washingtonian Great Places to Work
• 3X St. Louis Post-Dispatch Best Places to Work

*Please Note: an online portfolio is required for consideration.