Company: Nurse Next Door Mississauga

Location: Mississauga, Ontario

89 Queensway W, Mississauga, ON, Canada

Are you an exceptionally organized and proactive Executive Assistant with a passion for healthcare? Do you have a proven track record utilizing QuickBooks for financial management and Alayacare for seamless operations? If so, we want to hear from you!

Job Title: Part-Time Office Manager (or Office Coordinator)

At Nurse Next Door, we're on a mission to Make Lives Better for our clients and their families in Mississauga. We provide Happier Aging by delivering compassionate, personalized in-home care services, ranging from companionship and personal care to nursing support. Our vibrant culture is built on our core values: Passionate about Making a Difference, Admire People, Wow Customer Experience, and Find a Better Way. We believe in empowering our team to deliver exceptional service and foster a positive environment for both clients and caregivers.

Position Summary:
The Part-Time Office Manager at Nurse Next Door Mississauga is the heart of our local operations. This role ensures the smooth and efficient running of our office, providing essential administrative support to our Care Designers, Caregivers, and leadership team. You will be instrumental in creating a welcoming environment, maintaining organized systems, and contributing to the overall success of our mission to deliver outstanding home care.

Key Responsibilities:
* Front Office Management: Serve as the primary point of contact for incoming calls, emails, and visitors to the office, providing a warm and professional first impression.
* Administrative Support: Provide comprehensive administrative support, including data entry, filing, scanning, copying, and preparing various documents and reports.
* Caregiver Support: Assist with the onboarding process for new caregivers (e.g., collecting documentation, preparing welcome kits), managing caregiver files, and supporting basic scheduling coordination or inquiries.
* Client & Care Plan Support: Maintain organized client files (digital and physical), assist with tracking client inquiries, and support the Care Designer team with administrative tasks related to care plan management.
* Office Organization & Supplies: Ensure the office space is tidy, organized, and well-stocked with necessary supplies. Manage inventory and order new supplies as needed.
* Technology & Systems: Utilize and maintain office equipment (printers, phones, etc.) and assist with basic troubleshooting. Proficiently use our internal scheduling and client management software (e.g., AlayaCare or similar).
* Communication: Facilitate clear and timely communication within the office, and between the office, caregivers, and clients (as directed).
* Billing & Payroll Support (Administrative): Assist with basic administrative tasks related to invoicing, payment processing, or caregiver timesheet verification, under the guidance of leadership.
* Problem-Solving: Proactively identify and address minor office operational issues, seeking solutions and escalating complex matters to the appropriate team members.
* Embody Nurse Next Door Culture: Act as an ambassador for our core values, contributing to a positive, collaborative, and client-focused work environment.

Qualifications:
* Experience: Minimum of 2-3 years of administrative or office support experience, preferably within a healthcare, home care, or service-oriented environment.
* Education: High School Diploma or GED required; post-secondary education in Office Administration, Business, or a related field is an asset.
* Skills:
* Exceptional organizational skills with meticulous attention to detail.
* Strong written and verbal communication skills in English.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Comfortable learning and using new software and systems quickly.
* Ability to work independently and manage time effectively in a part-time capacity.
* Empathetic and compassionate approach when interacting with clients, caregivers, and families.
* Reliable, punctual, and able to maintain confidentiality.
* Ability to adapt to changing priorities in a dynamic environment.
* Attributes: Positive attitude, proactive, strong work ethic, and a genuine desire to make a difference in people's lives.

What We Offer:
* Competitive hourly wage.
* Flexible part-time hours to support work-life balance.
* A supportive, values-driven team environment.
* The opportunity to make a meaningful impact on the lives of seniors and their families in your community.
* Ongoing training and professional development opportunities.

To Apply:
If you are an organized, compassionate, and proactive individual looking for a rewarding part-time opportunity, we encourage you to apply! Please submit your resume and a brief cover letter outlining why you are a great fit for Nurse Next Door Mississauga and this role.