Job Title or Location

Sales Associates

Steve Madden Canada - 2 Jobs
Etobicoke, ON
Posted 3 days ago
Job Details:
Full-time
Experienced

Job Overview
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while driving sales. Your ability to engage with customers, understand their needs, and recommend suitable products will be key to your success in this position. The ideal candidate will possess a passion for technology sales and a commitment to delivering outstanding customer experiences.

Duties

  • Greet customers warmly and ascertain their needs to provide tailored assistance.
  • Demonstrate product features and benefits to encourage purchases and upselling opportunities.
  • Operate the Point of Sale (POS) system efficiently for transactions and inventory management.
  • Maintain an organized sales floor, ensuring products are well-displayed and stocked.
  • Handle customer inquiries via phone or in-person with excellent phone etiquette.
  • Collaborate with team members to achieve store goals and enhance overall customer satisfaction.
  • Stay updated on product knowledge, promotions, and industry trends to effectively sell products.
  • Assist in training new staff members on sales techniques and store policies.

Skills

  • Strong organizational skills to manage multiple tasks efficiently.
  • Proven upselling techniques that drive additional sales opportunities.
  • Proficiency in using POS systems for transactions and reporting.
  • Experience in technology sales is a plus, enhancing your ability to connect with customers.
  • Excellent phone etiquette for handling customer calls professionally.
  • Effective time management skills to prioritize tasks in a fast-paced environment.
  • Ability to sell products confidently while addressing customer needs effectively.
  • Multilingual or bilingual capabilities are highly desirable, allowing for better communication with diverse customers.
  • Exceptional customer service skills that foster positive relationships with clients.

Join our team as a Sales Associate where your contributions will make a significant impact on our customers' experiences and our overall success!

Job Type: Part-time

Pay: $17.20-$18.00 per hour

Benefits:

  • Store discount

Shift:

  • 4 hour shift
  • 8 hour shift

Work days:

  • Monday to Friday

Experience:

  • Retail sales: 1 year (required)
  • Customer service: 1 year (preferred)

Work Location: In person

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