Responsibilities:

• Responsible for the product planning and execution throughout the product lifecycle for the CCPay Online Payment Service (CCPay), including, but not limited to:
  

• Gathering and prioritizing product and client requirements
  
• Refine the product vision as required
  
• Ensuring that the product supports the organization's overall strategy and goals in alignment with OPS I&IT corporate policies
  
• Provide support to the core CCPay team and key stakeholders
  

• Gain a deep understanding of client experience:
  

• Identify and fill product gaps
  
• Generate new ideas that grow market share
  
• Improve client experience and support business process improvements
  
• Onboard new clients and manage existing client needs
  

• Create buy-in for the product vision both internally and with key external partners
  
• Develop product pricing and positioning strategies
  
• Translate product strategy into detailed requirements and prototypes
  
• Scope and prioritize activities based on organization and client impact
  
• Work closely with the core CCPay team to complete deliverables with time sensitive deadlines and optimal resources to manage competing priorities
  
• Drive product launches including working with the core CCPay team, executives, and other product management team members
  
• Evaluate client on-boarding plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  
• Act as a product evangelist to build awareness and understanding
  
• Represent the CCPay team by engaging clients to solicit feedback on CCPay products and services
  

General Skills:

• Experience delivering MRDs and PRDs with prioritized features and corresponding justification
  
• Experience working with diverse parties not limited to technical staff and non-technical subject matter to assess partnerships and client opportunities
  
• Experience running beta and pilot programs with early-stage products and samples becoming an expert of CCPay
  
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
  

Experience and Skill Set Requirements:

Must Haves:

• Payment Solution Knowledge: Experience with managing and implementing a payment solution.
  

Nice to Have:

• CCPay Online Payment Service (CCPay),
  

Skill Set Requirements:

Product Planning and Execution:

• Payment Solution Knowledge: Experience with managing and implementing a payment solution.
  
• Gathering and prioritizing product and customer requirements
  
• Defining the product vision
  
• Ensuring the product supports the company's overall strategy and goals
  

Customer Experience and Market Growth:

• Gaining a deep understanding of customer experience
  
• Identifying and filling product gaps
  
• Generating new ideas that grow market share
  
• Improving customer experience
  
• Driving growth
  

Stakeholder Management and Communication:

• Creating buy-in for the product vision both internally and with key external partners
  
• Acting as a product evangelist to build awareness and understanding
  
• Representing the company by visiting customers to solicit feedback
  

Product Strategy and Development:

• Developing product pricing and positioning strategies
  
• Translating product strategy into detailed requirements and prototypes
  
• Scoping and prioritizing activities based on business and customer impact
  
• Working closely with engineering teams to deliver with quick time-to-market and optimal resources
  
• Driving product launches including working with public relations team, executives, and other product management team members