FLIGHTCRAFT AVIATION SERVICES has a long year history of providing safe, best in class aviation ground handling services. As we grow, we are currently seeking candidates for AIRLINE RAMP (BTW) SUPERVISOR based in Edmonton, AB.This career is a part of the overall Flightcraft Team, and is an integral part of the Leadership Group within the company.

JOB SUMMARY:

The Ramp Supervisor is an accountable BTW position that will work under the direction of Flightcraft Management to ensure all aspects of aircraft handling are completed according to specific company policies & procedures. This includes but is not limited to; All client carriers as well as ad-hoc charter flights. Safety, attention to detail, following company procedures, and team work are key components to be a successful Shift Lead. Leadership and team management capabilities are essential for the successful candidate. The ideal candidate must possess verbal & written communication skills, be energetic, outgoing, understanding and accepting of change. He/She must also be flexible and able to deal with the adapting nature of aviation, including call-outs to the company mobile phone.

Duties and Responsibilities

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  Ensure sort, load, unload baggage and cargo from flights is per air carrier policy
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  Manage a varying number of flights per shift (2 to 12)
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  Engage work team of up to 12 people to meet Service Level Agreements and carrier policies
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  Propel and engage new team members through direct mentorship and hands-on training
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  Advise management of no-show or late team members and productivity issues
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  Manage shift schedule and address no-shows, lates, sick calls, including replacement team members
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  Delegate tasks as required; Manage downtime productivity with your team
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  Delegate flight duties, per flight and ensure accountability
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  Be hands-on and work with the team ensuring safety and efficiency are priority
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  Complete necessary FOD Walks, Pre/Post Flight Briefings, workplace inspections etc
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  Sort, load, unload baggage and cargo from flights
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  Service lavatories and potable water per company standards
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  Connect, disconnect ground power/bridge power from aircraft
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  Marshall aircraft to and from gate, parking stands
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  Wing walk arrivals and departures
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  Operate belt loaders, baggage tractors and carts
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  Complete aircraft grooming
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  Complete aircraft towing and/or brake riding
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  Work with all co-workers and customers to ensure strategic and efficient use of your team
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  Ensure the safe operation of all GSE and related equipment and report violations
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  Ensure daily inspection of all equipment is complete, and DSI logs complete
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  Ensure GSE and related equipment is serviced, kept clean and useable at all times
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  Ensure GSE is parked in its authorized locations
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  Complete equipment deficiency and hazard reports as required
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  Complete and ensure accuracy of MVT Reports
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  Attend all required training sessions and successfully complete training courses
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  Actively participate in company and air carrier safety programs
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  Communicate changes in policy to the ramp team as they occur
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  Work as a team member in a safe, efficient, professional manner
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  Mentor, train and build new team members experience and expertise
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  Adhere to and manage published uniform standards and PPE requirements
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  Complete customer baggage and/or cargo deliveries as required
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  Follow all safety guidelines and safe workplace procedures
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  Follow company SMS Program Safety; First, Last, Always
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  Other duties as assigned by management