We are seeking a Technical Support Professional to join our team! You will resolve computer-related issues for your clients.

Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

Qualifications:

• Formal education or previous experience in IT
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor

Company DescriptionNight Owl Systems is a team of IT professionals who excel in providing scalable, secure and comprehensive solutions to the technological requirements of small-medium businesses, with a strong emphasis on providing the absolute best service and experience to each and every client. We're skilled, patient and personable, and we create peace of mind by delivering technology road-maps, turning IT into an enhancer of business.Company DescriptionNight Owl Systems is a team of IT professionals who excel in providing scalable, secure and comprehensive solutions to the technological requirements of small-medium businesses, with a strong emphasis on providing the absolute best service and experience to each and every client. We're skilled, patient and personable, and we create peace of mind by delivering technology road-maps, turning IT into an enhancer of business.