Competition #2025-331-CCDirector, Supportive Housing Programs (2025-331-CC)Employment Type:Permanent-Full Time, Non-Bargaining Unit Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Onsite – Limited opportunities to work remotely Salary:$96,000 - $112,000Application Deadline:July 21, 2025 by 11:59 pm
Program Overview – Supportive Housing Programs, Community Care
WoodGreen provides a range of programs from outreach case management services to comprehensive housing and stabilization services to support individuals who have experienced or are at risk of homelessness to help them live meaningful lives.
This position is accountable to the Vice President, Community Care Unit, and is responsible for the Supportive Housing Programs within WoodGreen Community Services. The Director ensures that the Supportive Housing programs are operated consistently with the mission and strategic vision of the organization.
This position is expected to coordinate and provide support services in accordance with best practices in community mental health care, harm reduction principles, organizational policies, Ministry of Health (MOH) and Ontario Health requirements, Residential Tenancies Act (RTA), City of Toronto, health related authorities, and all other relevant legislation.
What You Will Do
Strategic Leadership and Program Development

• Consolidating best practices, feedback from stakeholders and in partnership with clients and the community to design and continuously improve programs that address emerging community needs.
• Liaising with partners, government, OHTs to ensure the effective coordination of programs and support improved system integrations to achieve enhanced client outcomes
• Ensuring strategic growth through forming of new partnerships or expanding current programs and procurement of government grants and contracts.
• Builds on best practices and feedback from stakeholders to identify options and opportunities to address emerging community needs.

Operations Oversight and Service Delivery

• Effectively carries out the management functions for all current programs demonstrating consistent quality of financial administration, program monitoring and evaluation, communications, time and resources to achieve program goals.
• Works with staff to develop processes that ensure delivery of consistent, high quality wraparound services—housing stability, case management, health supports, life skills, etc.
• Ensures the day-to-day operations of the programs are consistent with any legislation or agreement governing the unit.
• Ensures the effective utilizations of staff, volunteers, and students throughout the programs while also ensuring a platform of support, training and appropriate professional development.
• Identify and mitigate risks related to safety, property, tenancy, hoarding, eviction, etc.
• Ensures the anti‑racism objectives and the community development principles of the organization are achieved within the units.
• Develop and document program protocols, policies, safety procedures, and evaluation frameworks in line with organizational standards, relevant legislation, property agreements and housing standards.

Knowledge Management

• Develops the necessary systems, processes and tools to better support the facilitation, collection and sharing of data and knowledge that is generated by Programs.
• Ensures that key project outcomes, policy, advocacy and legislation are evaluated and leveraged for maximum community and organisational impact.

External Relationships

• Represents WoodGreen at several tables on matters relating to systems planning and implementation, coordination and funding related to Supportive Housing and supports for individuals at risk or experiencing chronic homelessness.
• Build and strengthen internal & external partnerships, including government, funders, and nonprofit networks.

What You Bring to the Team

• Master's degree in Social Work, Public Administration, Housing or related field (or equivalent experience).
• This position 5+ years of management experience in a related field.
• Experience managing unionized teams is an asset.

What Will Set You Apart

• Proven leadership in planning, development and evaluation.
• Proposal preparation, writing and presentations skills.
• Strong financial management and budgeting skills
• Superior interpersonal and conflict resolution skills.
• Ability to exercise sound judgment, creativity, flexibility and sensitivity
• Deep understanding of housing systems, RTA, tenancy rights, harm reduction, aging, and equity frameworks.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [email protected] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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