Join Our Team
Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 16,000 people annually in Waterloo Region and Wellington County.

We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

There are 2 Full-Time contract Student Records Clerk positions available starting on July 28, 2025, and ending on August 29, 2025, working 37.5 hours per week.

Your Role:

Under the direction of the Executive Assistant to the CEO/Accreditation Project Manager, this position assists with reviewing, scanning, cataloging, and saving historical files for the agency. Working within a small team, this role takes a coordinated approach to navigating a variety of file types (e.g., financial and corporate records) and systematically organizing and digitizing hard copy documents. This role will occasionally be responsible for providing back-up reception coverage and performing other general administrative duties. Works in alignment with the agencys commitment to equity and upholds the agencys values of belonging for all.

Tasks:

Administration:

• Assists with the agencys project of transitioning historical agency records and other documents to a paperless system.
• Handles large volumes of hard copy documents to review, scan, catalogue, and systematically save for ease of digital recall.
• Applies a coordinated approach to navigating a range of file and document types (e.g., financial and corporate records) and systematically organizes, scans, and saves electronically.
• Ensures consistent electronic file naming practices.
• Works collaboratively within a small team to achieve project goals and meet established project timelines.
  Tracks and reports on electronic filing progress.
• Updates and maintains electronic filing systems under the direction of supervisor.
  Handles sensitive information (hard copy and electronic) and adheres to privacy and confidentiality policies and procedures.
• Provides occasional back-up reception support by responding to telephone inquiries, receiving and directing visitors as required, and warmly greeting and responding to clients.
• Performs other general administrative duties as assigned.

Your Talents and Experience:

Excellent organizational skills. Excel in maintaining keen attention to detail while handling large volumes of documentation and working to meet project timelines. Ability to work with minimal supervision, as well as work collaboratively within a small team environment. Ability to prioritize, meet deadlines, and track and report on project progress is essential. Excellent oral and written communication skills with ability to navigate technical language and a range of file types, including financial and corporate records. Ability to sensitively handle a variety of hard copy and electronic organizational documents ensuring privacy and confidentiality. Proficiency in Word, Excel, Access, PowerPoint, and Internet skills. Knowledge of and ability to use a variety of office equipment, including scanners and photocopiers. This role involves the filing and storage of file storage boxes containing approximately 35 lbs. of files. Knowledge of safe lifting techniques is an asset. Dedicated to providing exemplary customer service. This position operates at a site that is not on a bus route. Reliable transportation is required.

Whats in it for you?

Job Band Student $ 17.20
A positive work culture, inclusive workplace policies, and employee wellness initiatives.
Eligible to join the HOOPP defined pension plan on a voluntary basis.
Access to our Employee and Family Assistant Program which provides free and confidential counselling, resources and

services.
Paid vacation (pro-rated to start date and hours for position; accumulated bi-weekly).
Discounted GRT passes through membership with Travel Wise.
Employee Referral Incentive Program.
Agency Orientation and Training modules.
Professional development and tuition reimbursement opportunities.
Staff appreciation events.

If you are community-focused and share our values and antiracism commitment, we want you to grow with us. Please submit your application through BambooHR, in confidence, no later than 4 pm on July 14, 2025.

This is an internal and external posting.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at [email protected] or by calling 519-707-1958 ext. 1247.

Commitment to Equity

As a community agency delivering mental health, employment, and housing services, Starling Community Services acknowledges Canadas history of systemic racism, oppression, and the need for structural and institutional change. We are committed to continuously improving so that we may deliver equitable and accessible services to our entire community.

We are dedicated to embedding equity practices into the fabric of our organization, recognizing that this requires ongoing effort, education, and dialogue. Guided by our equity strategy, we are committed to providing equal opportunities for career advancement, professional development, and success for all staff, regardless of their identity or background.