Hybrid - Candidate MUST work 3 days onsite and 2 days remote
MUST HAVES:
- Payment Solution Knowledge: Experience with managing and implementing a payment solution.
Nice to Have:
- CCPay Online Payment Service (CCPay),
Responsibilities:
- Responsible for the product planning and execution throughout the product lifecycle for the CCPay Online Payment Service (CCPay), including, but not limited to:
- Gathering and prioritizing product and client requirements
- Refine the product vision as required
- Ensuring that the product supports the organization's overall strategy and goals in alignment with OPS I&IT corporate policies
- Provide support to the core CCPay team and key stakeholders
- Gain a deep understanding of client experience:
- Identify and fill product gaps
- Generate new ideas that grow market share
- Improve client experience and support business process improvements
- Onboard new clients and manage existing client needs
- Create buy-in for the product vision both internally and with key external partners
- Develop product pricing and positioning strategies
- Translate product strategy into detailed requirements and prototypes
- Scope and prioritize activities based on organization and client impact
- Work closely with the core CCPay team to complete deliverables with time sensitive deadlines and optimal resources to manage competing priorities
- Drive product launches including working with the core CCPay team, executives, and other product management team members
- Evaluate client on-boarding plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
- Act as a product evangelist to build awareness and understanding
- Represent the CCPay team by engaging clients to solicit feedback on CCPay products and services
General Skills:
- Experience delivering MRDs and PRDs with prioritized features and corresponding justification
- Experience working with diverse parties not limited to technical staff and non-technical subject matter to assess partnerships and client opportunities
- Experience running beta and pilot programs with early-stage products and samples becoming an expert of CCPay
- A team player with a track record for meeting deadlines, managing competing priorities and c