The Inside Sales Representatives area of responsibility will pertain to all areas of our business (Commercial, Retail and Agriculture). The primary responsibility is to support the outside sales activities to ensure that sales and gross profit targets are met and exceeded.

Key Result Areas:

• Assume ownership and manage the quote and order process from start to finish ensuring an excellent fulfillment rate all the while updating the Customers and sales team of order status or any changes
• Support the outside sales team to ensure that they reach budget
• Assume ownership of CRM (Salesforce) and Opportunity Funnel

Job Summary

The Inside Sales Representative will be responsible for supporting all areas of the business, including Commercial, Retail, and Agriculture. The primary focus will be assisting the outside sales team, ensuring sales and gross profit targets are met and exceeded.

Responsibilities:

• Assisting outside sales representatives in daily office duties, answering incoming inquiries, maintaining flow of communication, continuing to build customer relations and interacting with all departments to enhance sales company wide
• Creating and maintaining a list/database of current and prospective customers
• Researching potential leads from business directories, web searches, or digital resources
• Daily communication with Supply Chain Department
• Communicating sample requests from customers to Receptionist
• Assisting with coordination of tradeshows with the Marketing Department and Outside Sales members
• Improving profitability/sales and generating leads by cross-selling, up-selling, and offering promotional sale items
• Providing moderate technical support and services to customers
• Discussing product requirements and expectations with customers and recommending specific products and solutions
• Other job-related tasks as assigned

Knowledge, Skills & Abilities Required :

• Sales & customer service training and/or equivalent experience
• Fluency in English is required; knowledge of French is an asset, with strong written and verbal communication skills in English.
• Sales experience in a manufacturing environment an asset
• Ability to quickly learn new product knowledge
• Experience working in a team-oriented and collaborative environment
• Proficient with Microsoft Word, Excel and experience with CRM and ERP systems
• Possibility of attending tradeshows, so willingness to travel and valid passport are a must
• This position requires the candidate to work on-site at our office during standard business hours
  

Please share your resume - [email protected]

For this role, the job location is 2315 Bristol Circle, Oakville, ON.

Benefits:

• Benefits Package (dental, health, life insurance)
• Salary + Bonus

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