One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

The Associate Vice President (AVP), Facilities Operations, provides senior-level leadership to the Facilities Operations portfolio, which includes Facilities Management, Facility Operations, Property Management, Asset Management and Public Safety. The AVP is responsible for leading and directing the day-to-day management of Osler's facility services, overseeing financial performance including operating, utility and capital budgeting, and providing strategic leadership to establish a clear portfolio vision while supporting ongoing innovation in service delivery. The AVP works collaboratively with senior leaders, clinical colleagues and third-party contractors to ensure the consistent delivery of high-quality customer service and the implementation of best practices in facilities management, public safety and environmental sustainability. The AVP is also accountable for ensuring compliance with legislative requirements and for managing risk and mitigation activities related to Osler's facilities infrastructure and systems.

• Lead the development and oversight of annual operating and capital budgets, including utility forecasting, asset lifecycle planning, and preventive maintenance programs
• Conduct cost-benefit analyses and prepare business case justifications for new initiatives
• Manage all financial aspects of the portfolio to ensure efficient and effective service delivery, leveraging technology and knowledge management practices to enhance operational performance
• Assess and communicate risk mitigation strategies related to facilities, support services, public safety and parking
• Inspire accountability and engagement among direct reports through authentic leadership and effective performance management
• Develop and implement recruitment, retention, and professional development strategies for the portfolio
• Ensure the portfolio's organizational structure supports the operational needs of a complex, multi-site health system
• Promote and uphold Osler's values and commitment to anti-discrimination, workplace health and safety
• Provide expert leadership in facilities operations, and public safety during capital redevelopment projects
• Oversee planning and execution of facility operations specifications in the design and construction of new infrastructure
• Collaborate with Capital Development, Finance, and clinical teams to support the design, budgeting, and procurement of AFP/P3 design-build-finance projects
• Demonstrate success in planning and directing building management operations and support services within a multi-site healthcare environment
• Partner with internal stakeholders to develop policies and procedures that align with organizational priorities and ensure safe, high-quality patient care
• Act as a key liaison for the Facilities Operations portfolio with executive and clinical leadership
• Provide strategic guidance on major facilities-related decisions to ensure long-term organizational benefits
• Build and maintain strong partnerships with clinical leaders, internal departments, and third-party service providers to support the delivery of client-centered services
• Navigate effectively within a highly regulated, unionized environment

• Undergraduate degree in facilities management, engineering or a related field is required; post-graduate designations or degrees in business administration, healthcare administration or related disciplines are preferred
• A minimum of 10 years of progressively responsible experience in facilities and support services management within a complex, multi-site organization; health care or hospital sector experience is strongly preferred
• Demonstrated experience with P3 Project Agreement management is an asset
• Membership in the Canadian Healthcare Engineering Society and/or other relevant professional associations (e.g., CCHL) is preferred
• Extensive experience in health care facilities engineering and support services, including environmental services, portering, food services, materials management, linen and public safety (security and parking)
• Strong strategic thinking abilities and a proven track record in developing and executing both strategic and operational plans
• Demonstrated business acumen, including expertise in management theory, financial analysis and budgeting, operations and process improvement
• In-depth knowledge of healthcare-related regulatory and legislative requirements
• Sound understanding of clinical environments and operational needs from the perspective of end users
• Passion for continuous learning, innovation, and performance excellence
• Strong relationship-building skills and a collaborative leadership style that supports organizational vision and ensures the delivery of safe, clean and well-maintained environments by both internal teams and contracted partners
• Excellent communication skills, with the ability to engage effectively across all organizational levels—from front-line staff to executive leadership—and with external stakeholders such as patients, visitors, union representatives, contractors, consultants and government officials
• Proven experience managing operating and capital budgets
• Expertise in contract management, including the development of RFQs, RFPs and contract amendments, as well as performance measurement
• Demonstrated crisis management capabilities related to facilities event
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Hours: Currently Days, Monday to Friday (subject to change in accordance with operational requirements)

Internal application deadline: July 10, 2025

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.