Be the Spark that ignites the potential in people! At our YMCA, we believe in the power of people. Every day, our dedicated volunteers bring energy, positivity, and inclusivity to everything they do. Volunteers are an integral part of our team, donating their time, experience and talents to collectively work to ignite the potential in people.

We seek volunteers who are looking for opportunities to give back to their community, meet new people and gain new experiences. Apply now to become a valued member of our Volunteer Team and learn about the perfect opportunity for you!

About the Role:

At Clearwater Community YMCA, we're committed to the values of honesty, respect, caring, and responsibility. Our Volunteers help us bring these values to life by creating a welcoming, helpful, and inclusive environment for all clients who are who are newcomers, permanent residents, refugees, or temporary foreign workers. Volunteers in this role support our front-line staff by providing friendly guidance, answering questions, and helping community members feel connected and informed. Our volunteers will be supervised by and require ongoing communication with the Volunteer Coordinator and/or Supervisors on site.

Time Commitment

Flexible commitment — we welcome volunteers based on their availability

Volunteer hours are available (Monday to Friday, between 8:30 AM and 4:30 PM) with some evenings and/or weekends

Volunteers can choose shifts that fit their schedule (minimum of 2 hours per shift is recommended)

Key Responsibilities

• Help maintain a safe and welcoming space by following YMCA policies
• Greet and direct clients as need, if assigned for the front desk
• Assist with interpretation and translation to English as assigned
• Work collaboratively with other staff and volunteers on organizing group sessions, special events etc.
• Communicate with Volunteer Coordinator regarding any situations during your shift
• Report any safety or facility concerns to YMCA staff during your shift

Qualifications:

Friendly, approachable personality and a willingness to help

• Clear communication and active listening skills
• Additional languages are an asset
• Basic knowledge of Microsoft Office – Outlook, Teams etc.
• Calm, positive presence during busy periods
• Empathy and respect for people from diverse backgrounds

Why volunteer at our YMCA?

YMCA of Northern Alberta is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees and volunteers reach their full potential and are recognized as a great place to work and volunteer. We offer meaningful opportunities to make a difference in the lives of individuals and the health of our communities.

Joining the Y as a volunteer means contributing to over 100 years of providing opportunities for people to shine! Our Y serves tens of thousands of people each year through programs and services like health and fitness, licensed child care, day camps, mental health, employment and immigrant services, education and training, and services for youth, families and seniors.

Our Commitment to Equity, Diversity, and Inclusion: Inclusion has power, and we take strides to create a diverse, inclusive workplace where everyone can belong. Diverse teams unleash new ideas, and employees thrive in a culture that recognizes and appreciates the unique perspectives and backgrounds of others. Through our differences in how we think and act we can form innovative and effective teams and deliver organizational success.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a volunteer opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, all volunteers are required to provide a satisfactory Police Information Check with Vulnerable Sector Check prior to their first shift and every three years thereafter.