WinstonBrock Recruitment, on behalf of our Hamilton-based client, is seeking a Sales Support Coordinator to join their growing team.
Role Overview
The Sales Support Coordinator plays an important behind-the-scenes role in supporting day-to-day sales administration and customer service. This is not a sales role—it's an administrative position focused on helping things run smoothly by ensuring timely, accurate handling of customer inquiries and orders. With a focus on organization, communication, and teamwork, this role helps deliver a positive customer experience and supports the broader sales process from an operational perspective.
You will make your impact by:

• Supporting day-to-day sales administration, including tracking orders, updating records, and coordinating with internal teams
• Assisting with the onboarding and ongoing servicing of customers to ensure a smooth experience
• Accurately reviewing and processing incoming customer orders
• Responding to customer inquiries by email (primarily) and phone (occasionally) with professionalism and attention to detail
• Building a strong understanding of the client's industry and unique business needs
• Maintaining up-to-date knowledge of company products and production capabilities
• Managing multiple priorities while staying organized and communicating clearly with colleagues and customers

You are a great fit if you:

• Hold a post-secondary diploma or degree
• Have 1+ years of experience in sales support, administration, or customer service
• Bring strong verbal, written, and presentation skills
• Are detail-oriented, highly organized, and excel at multitasking
• Thrive in a collaborative, fast-paced environment
• Have strong computer skills and proficiency in MS Office
• Are able to quickly identify customer needs and direct them to the right internal contact

How to apply:
Qualified candidates are invited to submit their resumes for consideration. We appreciate all applications; however, only those selected for an interview will be contacted.
WinstonBrock Recruitment, as well as our client, is an equal opportunity employer committed to building a diverse workforce. WinstonBrock Recruitment, as well as our client, believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.
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