- Free on-site parking
- Hybrid schedule: 2-3 days/week in office
- 36-hr work week for a healthy work/life balance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Overview
Ideal Siding is seeking a high-performing Operations Coordinator to support our HQ operations team and growing network of franchise partners. This is not an entry-level admin role were looking for someone who thrives in a high-volume environment, is confident managing multiple priorities, and has the systems thinking and initiative to keep complex projects on track.
Reporting directly to the VP of Operations, youll be a key driver of day-to-day efficiency across the company coordinating tasks, streamlining processes, and ensuring both our internal teams and franchisees get the support they need to succeed.
Please note: This is not a warehouse, logistics, or supply chain position. Candidates with only clerical or entry-level admin experience are unlikely to be a strong match.
Key Responsibilities
Franchise & HQ Operations Support
- Serve as the go-to liaison for franchisees and internal teams on operational matters
- Deliver onboarding, training, and continuous support on internal systems, tools, and procedures
- Address questions, escalations, and coordination needs promptly and professionally across multiple regions
- Monitor progress on key initiatives, projects, and deliverables to ensure timelines and goals are met
- Identify process gaps and propose enhancements to improve tools, workflows, and documentation
- Drive accountability and follow-through across departments by maintaining clear communication and consistent updates
- Maintain thorough and organized records of tasks, timelines, and status updates
- 24 years of experience in operations, project coordination, or executive-level administrative support within a fast-paced setting
- A demonstrated ability to manage multiple priorities and shifting demands without missing details
- Excellent communication skills and a knack for working effectively with cross-functional teams
- Hands-on experience with CRMs, project tracking platforms, and collaborative tools
- A proactive, solutions-focused approach: you're quick to anticipate needs and take initiative
- A Bachelors degree in Business Administration or comparable experience in a dynamic operations environment
- Competitive salary
- Comprehensive benefits including dental and extended healthcare
- Hybrid remote working environment providing flexibility
- Monday to Friday work schedule, promoting work-life balance
We appreciate all applicants interest in Ideal Siding; however, only those selected for an interview will be contacted.
We look forward to hearing from you!
Flexible work from home options available.