Organization Overview

LDS Learn. Develop. Succeed. is an innovative, fast-growing, and research-based educational nonprofit that supports children, youth, and adults with learning and brain-based differences. We offer individualized and group programs - delivered online, in schools, at our Learning Centres, and through our mobile classroom - to meet learners where they are.

Our mission is to ensure all learners, regardless of age, have access to the tools and support they need to succeed. We focus on early intervention and ongoing development to create meaningful, long-term change in educational and life outcomes.

As we expand our reach across BC, we're looking for passionate, skilled professionals to join our diverse team and help us deepen our impact. If you're committed to equity, innovation, and lifelong learning, we would love to hear from you.

Purpose of Position

Case Managers oversee a caseload of assigned instructors, learners, and families.
They are responsible for facilitating communication between all parties and ensuring service delivery is individualized, research-informed, and generally aligned with LDS values and instructional approach.

Case Managers monitor the implementation of individualized learning programs and support instructors with best practices. The position reports to our Lead Case Manager
and works collaboratively with the entire team to ensure the efficacy of service delivery. During non-instructional times (summer, school breaks), other duties are assigned based on individual interests and strengths.

Principal Roles and Responsibilities

• Independently manage a large caseload (100+) of instructors, learners, and families
• Facilitate communication between instructors and families, and at times with schools and other professionals via multiple communication channels (written, verbal)
• Support instructors with finding the best individualized approach for each learner and planning appropriate sessions
• Evaluate and provide feedback on year-long learning plans developed by instructors to ensure effective and values-aligned program delivery
• Participate in observing instructors sessions
• Attend and contribute toregular case management meetings

*Tasks outside of those explicitly outlined may be expected during times of increased need*

Competencies

• Outstanding written and verbal communication skills (English; French not required)
  Excellent interpersonal skills
  Self-motivated and self-directed
• Strong time management skills and ability to manage a large caseload during peak (and off-peak) times
• Ability to mentor and support new instructors
• Exceptionally organized using digital shared platforms (databases, excel sheets, etc.)
• Compassionate and caring, with an ability to set professional and privacy boundaries in sometimes-challenging conversations.

Requirements

• 5+ years of relevant professional experience in education
• Experience teaching in inclusive education environments, including experience teaching reading, writing, and/or mathematics with a structured, systematic, explicit approach
  Experience working with children with diagnosed or suspected learning differences
• Ability to use assessment strategies and instruments to identify
  gaps in learning
  An understanding of the BC curriculum, or an ability to gain quick understanding
  Criminal record check with the vulnerable sector
  Eligibility to work in Canada

Good to have

• Experience working with complex behavioural profiles and/or within Trauma-Informed Practices (asset)
• Experience managing or supervising instructors or teachers (asset)
  

Start date:
August 5, 2025 (or by August 18, 2025, at the latest)

Reports to: Lead Case Manager

Hours of work: 37.5 hours per week, Monday to Friday or Tuesday to Saturday.

• Availability until 6:30 pm isrequired on at least one weekday evening, with flexibility on the other four workdays to work between 9:30 am and 7:30 pm.
• Occasional(less than once a month) pre-scheduled evenings to 7:30 pm and Saturdays 9 am to 5pm will be required to facilitate instructor observations and support.

Remuneration and Benefits: $57,000 - $61,000/year

• Paid vacation, and office closure from December 25 and January 1 that does not count toward your vacation
• Benefits entitlement after 3 months - Extended Health and Dental and Travel
• In-house professional development opportunities including access to workshops, events, and education to promote growth and development in the organization
• After 1 year of continuous service, potential for a remote work-from-home day.
• Neuroaffirming and inclusive workplace
• Values-based organization with collaborative peers with a wide range of backgrounds and talents
• Inclusive culture and innovative workplace with opportunity fornew approaches and growth

LDS is proud to be a Certified Living Wage Employer in BC!

Location: East Vancouver Learning Centre (3292 - 3298 E Broadway & 2607 Rupert Street). Occasional pre-schedule travel to North Vancouver, mobile and at school program delivery sites will be required.

Job Type: Full-time, permanent

Equity: LDS is committed to employment equity and believes that a workforce that reflects the diversity of the communities we serve strengthens our ability to achieve our mission. We strongly encourage applicants of all genders, ethnic and cultural backgrounds, sexual orientations, neurotypes, abilities, and with a range of life experiences to apply.

Accessibility: This position works primarily out of our East Vancouver Learning Centre on the basement floor of 2607 Rupert Street.

How to apply: Please submit an application directly through our careers page https://ldsociety.ca/about-us/careers/. To complete your application, you will need to:

• Upload a resume

• Answer 7 written response questions about your relevant experience (instead of a cover letter). If you prefer to answer these questions in an audio recording, please email a recording to [email protected].

Applications will be considered as received. Only shortlisted candidates will be contacted. Thank you for your interest. We look forward to hearing from you.