The Canadian Mental Health Association (CMHA), Ontario is a provincial association, committed to improving services and support for individuals living with mental illnesses and addictions issues, and to the promotion of mental health in Ontario.

Job Summary

Reporting to the Director of Communications, the Web Developer will be responsible for the support and management of a network of 27 branch websites across Ontario. The successful candidate will play a central role in maintaining, updating, and optimizing individual branch websites while ensuring consistency, performance, and accessibility across the entire network.

The Web Developer is expected to work both independently and within a small team to provide the skills and expertise necessary to support CMHA Ontarios network of branches across the province. This role is critical to ensuring a consistent, secure, and accessible web experience across all locations while supporting the unique needs of each branch.

Core Responsibilities

• Maintain and support CMHA branch websites that are primarily built on a common platform.
• Provide day-to-day technical support, troubleshooting, and content updates for CMHA branches in Ontario.
• Ensure a consistent look, feel, and user experience across all sites, aligned with branding and accessibility standards (WCAG 2.1 or higher).
• Implement and manage site security, backups, and user permissions.
• Coordinate site improvements and feature rollouts in collaboration with branch and central teams.
• Monitor analytics and suggest improvements based on user behaviour and engagement.
• Create and maintain documentation and training materials for non-technical users at the branches.
• Troubleshoots web hosting issues and liaises with web hosting service provider as required.

Note: This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. The incumbent may be asked to perform other duties as required.

Skills & Experience

• 2 years of experience in web development, preferably in a multi-site or large-scale site network environment.
• Experience communicating with diverse audiences and/or in customer service is an asset.
• Proficiency in HTML and CSS, as well as WordPress and other platforms.
• Experience with responsive design, accessibility standards (WCAG), and SEO best practices.
• Familiarity with web hosting, DNS, and version control systems.
• Knowledge of Google Analytics, performance monitoring tools, and optimization techniques.
• Strong organizational and communication skills to work with both technical and non-technical stakeholders.
• Understanding of accessibility standards, mobile-first design, and SEO fundamentals.
• Experience managing or building multi-branch or multi-site web systems.
• Demonstrated ability to work independently and to effectively collaborate in a team environment when needed.
• Must be confident, highly motivated and passionate about making a difference.
• UX/UI design understanding or experience working with designers an asset.
  

Behavioural Competencies

• Strategic thinking and problem-solving skills
• Judgment, acuity and competent interpersonal communication skills
• Teamwork/Collaboration
• Initiative
• Time Management
• Adaptability
• Organizational Commitment
  

Salary

Hiring Rate: This position pays between $62,048.49 and $63,891.40 per annum, based on a 35-hour work week.

The salary grid for this role ranges between $62,048.49 at Step 1 and $69,758.53 at Step 5. The initial salary offered for this position is anticipated to fall between Step 1 and Step 2 of the salary grid as posted above as the hiring rate.

The successful candidate will be eligible for a comprehensive benefits package that includes pension through HOOPP, life, health, and dental insurance, exclusive paid time-off and opportunities for professional development.

Working Conditions

This is a full-time, regular permanent position working standard office hours (currently 35 hours/week). This position is based in Toronto, Ontario and may require regular travel. We are currently operating within a hybrid model, with colleagues working from the office 3 days/week and from home 2 days/week.

This position is also a desk job with extended periods of sitting, reading, telephone/virtual interaction, and working at the computer. This position involves some moderate lifting, shipping, and handling. Attendance at various meetings throughout the workday/workweek will be required; meetings may occur on short notice, depending on the circumstances.

This position is within the OPSEU Bargaining Unit.

As a condition of employment, the successful candidate will be required to maintain and submit proof of full COVID-19 vaccination.

The Canadian Mental Health Association celebrates the value of a diverse workforce that brings professional and lived experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you.

Workplace and candidate accommodation is available at all stages of the recruitment and selection process upon request.