Benefits:

• Opportunity for advancement
• Training & development
• Wellness resources

Job Title: Assistant General Manager
Center: Kleinburg, ON
Reports To: Area Developer
KidStrong Assistant General Manager leads the center, fostering a culture of learning for coaches and families. They are welcoming leaders who define goals and deliver exceptional experiences for kids, families, and team members. Key responsibilities include training coaches, building relationships with families, and achieving business results like sales performance and reducing attrition.
SCHEDULE:

• Weekend hours: 8:30am - 4:00pm, Weekday hours: 3:00pm - 8:00pm
• Actual shifts will be scheduled based on operational needs, averaging approximately 20 to 30 hours per week.
• This position requires evening and weekend availability.

RESPONSIBILITIES:
Center Operations

• Build relationships with families aligned with core values.
• Manage center initiatives (maintenance, training, brand consistency).
• Oversee center cleaning and delegate tasks.
• Handle employee issues and documentation.
• Understand KPIs and financials for informed decisions.
• Manage schedules, events, and profitability.

Sales

• Maintain lead management via CRM tools.
• Drive sales, delegate responsibilities, and finalize bookings.
• Promote KidStrong at local events to grow memberships.

Leadership

• Recruit, train, and evaluate coaches.
• Ensure compliance with paperwork and policies.
• Support ongoing staff development via LearnUpon.
• Lead team meetings focused on development and performance.

Coaching

• Deliver curriculum for ages 15 months 11 years.
• Interact positively with students and families.
• Use the KS Coaches App for data tracking.
• Conduct 35 coaching hours weekly.

Skills

• Strong communication, organization, and leadership abilities.
• Knowledge of physiology, exercise techniques, and body mechanics.
• Familiarity with platforms like ZenPlanner, LearnUpon, ADP preferred.

Core Competencies

• High standards, goal-driven, and engaging.
• Leads by example, passionate, and a strong mentor.
• Adaptable, coachable, and team-oriented.
• Clear communicator with a growth mindset.

Qualifications

• Standard First Aid CPR-C Certified.
• Vulnerable Sector Check
• Coach Certification (provided upon hire).
• Athletic/coaching background with kids aged 15 months11 years.
• Management experience required.