As a Bilingual Credit and Collections Analyst, you will provide a broad range of financial related support to internal and external customers. You will report to the Credit Services Manager. This is a hybrid role with 3 days in the office and 2 days remote.

Key Responsibilities
• Perform credit investigations and evaluations of credit risk to approve new customer accounts and assign credit limits.
• Evaluate new and existing customers and use special financial arrangements, credit counseling, and customer visitations.
• Monitor accounts daily - place accounts on hold, release orders, review collection notes and aged balances – provide account adjustments as necessary.
• Prepare credit reviews in compliance with the Credit policy.
• Communicate with field sales and sales management on the status of assigned accounts, coordinate investigation of UADs, pricing issues, required credit memos and other actions required based on investigation and analysis.
• Communicate and answer incoming phone calls from store personnel - resolves customer situations dealing with credit limits, closed accounts, or accounts placed on credit hold.

Qualifications
• Bachelor's degree in Finance, Accounting, or Business oriented field of study, preferred.
• Previous experience working with financial documents such as income statements, balance sheets, cash flow etc.
• Experience with SAP and other credit software.
• Must be fluently bilingual (English and French).
• Analyze multiple types of financial information and reach sound conclusions.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Power Point)
• Infrequent travel expectations can be up to 10%.