The Opportunity

Volkswagen Moncton in Dieppe is looking for a detail-oriented and organized Service Administrator.

This role is primarily responsible for processing corrosion warranty claims, managing prepaid maintenance plans, and handling third-party extended warranty authorizations.

This position is Monday to Friday from 8am to 5pm.

Why Work with Us?

Volkswagen is committed to investing in our employees through training programs and a great work environment, plus:

• Competitive Wages
• Group Benefit Plan including health, dental, vision, life insurance, that begin on your first day
• Pension Plan
• Great work culture
• Fun and dynamic work environment
• Employee discounts on cars and furniture

Responsibilities

• Submit and manage corrosion/perforation warranty claims.
• Communicate with third-party warranty companies for approvals and payments.
• Process prepaid maintenance plan coverage.
• Support service advisors with repair order updates and general admin duties.
• Maintain organized and accurate service records.

Qualifications

• High school diploma or GED is required
• Post-secondary diploma is preferred, with a focus in Business, Office Management, Administration is an asset
• Proficient with Microsoft Word and Excel
• Experience with dealership systems is considered an asset
• Highly organized and detail-oriented, with strong attention to accuracy
• Excellent written and verbal communication skills
• Strong time management and multitasking abilities
• Customer service oriented
• Bilingual in English and French is an asset