Housing First Coordinator
YMCA Northern Alberta (NAB) – Community Programs

YMCA Northern Alberta is looking for a dedicated and compassionate Housing First Coordinator to join our Community team. This role offers comprehensive support to individuals and families as they transition from homelessness to long-term housing stability.

At the YMCA, our mission and core values guide our work and shape our culture:

• Welcoming – We are open to all and create spaces where everyone belongs.
• Genuine – We value people for who they are and their unique contributions.
• Hopeful – We believe in the potential of every individual.
• Nurturing – We support development in body, mind, and spirit.
• Determined – We are relentless in our pursuit to build healthy communities.

The Housing First Coordinator provides client-centered, trauma-informed services to individuals experiencing chronic homelessness and high needs. The role spans from initial outreach and engagement to long-term follow-up support. Coordinators conduct housing assessments, help clients secure appropriate housing, and provide intensive case management after housing placement to promote stability and personal success.

Outreach & Engagement

• Conduct assertive outreach to locate and build rapport with individuals and families experiencing homelessness.
• Engage potential participants using a trauma-informed and strengths-based approach.
• Complete housing assessments and intake documentation for program eligibility.

Housing Navigation & Placement

• Develop individualized housing plans and assist with housing searches, applications, and subsidy access.
• Coordinate with landlords and housing providers to secure safe and affordable units.
• Educate clients on tenant rights and responsibilities, rent budgeting, and apartment maintenance.

Follow-Up Support & Case Management

• Conduct regular home visits and wellness checks post-housing placement.
• Develop and update individualized service plans with each client to reflect changing needs and goals.
• Connect clients with supports such as mental health, addictions, employment, education, income support, and life skills development.

Advocacy & Collaboration

• Advocate on behalf of clients with landlords, service providers, and public systems.
• Collaborate with other YMCA team members and community partners to ensure coordinated care.
• Attend case conferences, team meetings, and community outreach events.

Administration

• Maintain accurate, timely documentation and case notes in accordance with organizational and funder requirements.
• Monitor client progress and outcomes to ensure program accountability.

• Post-secondary education in Social Work, Human Services, or a related field (or equivalent experience).
• Minimum 2 years of experience working with vulnerable populations, particularly those experiencing homelessness, mental health and/or substance use challenges.
• Knowledge of Housing First principles, harm reduction, and trauma-informed care.
• Strong communication, relationship-building, and crisis intervention skills.
• Proficient in case management software and Microsoft Office Suite.
• Valid driver's license and access to a reliable vehicle.
• Current First Aid/CPR and a clear Criminal Record Check with Vulnerable Sector Screening.

• Frequent travel throughout the region for community outreach and home visits.
• Hybrid work model: combination of office-based tasks, remote work, and fieldwork.
• Flexibility in hours, including some evenings or weekends as needed.

• A meaningful career with purpose and impact.
• A culture of respect, collaboration, and integrity.
• Comprehensive benefits package and professional development opportunities.
• Discounted fees on YMCA programs like childcare and camps (based on availability and employment status).

YMCA Northern Alberta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Only candidates legally entitled to work in Canada will be considered.