Employment Type: Part-Time, Contract
Work Hours: 14 hours per week (flexible days)
Salary: $27.67 per hour (L4)
Location: 80 Woodlawn Avenue East, Toronto, Ontario M4T 1C1
Contract Start Date: July 21, 2025
Contract End Date: December 31, 2026Application Deadline: Tuesday, July 9 2025
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.
The Business Administrator is responsible for assisting the Manager with financial, administrative and IT support duties relating to the smooth operation of the YWCA Shelters and the Transition and Housing Support Program associated with those shelters. They work within a collaborative team to provide meaningful and relevant services within a theoretical feminist framework that includes a working knowledge of the dynamics and effects of trauma and oppression.
ABOUT YWCA TORONTO – 1ST STOP WOODLAWN
1st Stop Woodlawn Shelter, funded by the City of Toronto, provides 62 shelter beds to women and gender diverse people including 28 beds for individuals 16 years of age and older, who are in need of shelter or fleeing violence. This includes Second Stage Supportive Housing for participants not ready for independent living. The Housing program provides advocacy referral and support to participants in the shelter and to those who have moved into the community. The Transitional Support program provides aftercare to participants and their children through group work, counselling and connecting women and gender diverse people to supports.
KEY RESPONSIBILITIES

• Inputs and exports revenue and expenses for financial statements to the Finance and IT Department;
• Tabulates billing requests to outside agencies and monitors payments;
• Prepares invoices for payable and receivable accounts;
• Distributes, monitors and reconciles petty cash, personal needs allowances, TTC and other monetary accounts;
• Maintains, records, and compiles program statistics and prepares reports and correspondence;
• Brings any issues requiring policy decisions to the attention of the Manager;
• Co-ordinates maintenance of equipment and furniture;
• In consultation with the Property Services Department, assists the Manager in ensuring that the shelter meets health, fire, safety and building regulations;
• Co-ordinates maintenance tasks with the Property Services Department;
• Organizes and oversees systems that support the shelter team in smooth administrative functioning of the shelter;
• Ensures first aid kits are stocked and in compliance with Health and Safety legislation;
• Monitors the distribution of resident supplies, toiletries and bedding;
• Assists with other duties as required, enhancing the smooth and efficient operation of the shelter and kitchen program;
• Provides crisis intervention and facilitates conflict resolution when required.

QUALIFICATIONS

• In-depth knowledge of commerce, business administration, accounting or office management which is normally acquired through completion of a community college diploma (Cases for Equivalency will be considered);
• 1-3 years directly related experience in business coordination, including experience in a social service setting;
• Demonstrated knowledge and experience in general accounting practices essential;
• Excellent computer skills, word processing, and experience with database software, office and accounting programs (i.e. Word, Excel, Power Point, GP Dynamics accounting software);
• Knowledge of office equipment and ability to troubleshoot and fix problems;
• Excellent oral and written communication skills and experience in report writing;
• Excellent organizational skills;
• Experience working in a multi-service, multi-tasked environment required;
• Ability to maintain a positive approach and a professional manner at all times;
• Demonstrated knowledge and understanding of issues facing women such as a mental health challenges, homelessness and violence within a trauma framework;
• Ability to interact with a diverse community of gender diverse individuals and women within shelter and housing environments;
• Demonstrated experience in working under pressure and remaining calm in a crisis;
• Demonstrated crisis intervention and conflict mediation skills.

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are a YWCA Toronto employee. For YWCA Toronto employees this position is not secondable.
Posting date: June 27, 2025

YWCA Toronto transforms lives. As the city's largest multi-service women's organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Toronto's COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.

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