Were so grateful youre here!

We are seeking a General Manager to live our purpose of: Sharing our Passion for People and
Spirits at our new Kitsilano location!

About JAKs
With 10 liquor store locations, JAK'S is a market leader in BC's retail beer, wine, and spirits industry. We are a family-owned business, that knows our success comes from the people who make us, us and we are committed to fostering a culture of gratitude, learning and FUN!
As a General Manager, you will be part of the JAK's leadership team. You will plan, organize and direct the retail operations of your store. You will be in charge of scheduling, hiring, coaching, performance management, coordinating shift activities, fostering positive relationships among the team and mediating in situations where a customer has a request or complaint.

Perks and Benefits

• Competitive wages, plus tips
• Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador & Leadership courses)
• Monthly tasting allowance
• A generous staff discount
• Onboarding and training program
• Product Knowledge seminars
• Medical Benefits
• Quarterly incentives

The Ideal Candidate

• Will be a proven leader with a passion for the craft beer, wine and spirits industry
• Has experience in coaching, training, managing and scheduling
• Possesses a positive attitude and has the ability to energize a team
• Is an effective communicator with the ability to share knowledge with our team and our guests
• Is the ultimate team player
• Has the ability to create a wow experience for our guests and coaches others to do the same
• Embodies the JAKS values of Caring, Learning, Integrity, & Hospitality
• Wine Knowledge of WSET 2 or WSET 3 is considered an asset*

Key Responsibilities

• Ensure JAK'S brand promises are consistently delivered: Unique product selection, outstanding service, unmatched in-store experience.
• Facilitate a fun work environment by bringing a fun energy to work to energize the team and inspire others to do the same.
• Assist in leading and managing a team of customer service/sales specialists
• Develop successful people by providing training, mentoring and coaching to the team.
• Ensure all JAK'S standards are met and exceeded, resulting in an outstanding retail experience.
• Participate in the hiring process by collaborating with the store manager and/or the Director of Human Performance on new hires
• Communicate and achieve budgeted key performance indicators within the team for your store
• Create and implement customer-focused business strategies
• Participate in the performance management proces

It is our goal to build teams with unique and diverse perspectives to promote inclusivity within our teams, guests and communities. If you want to work in a dynamic, fun environment, create memorable experiences, and grow both personally and professionally, thenCheers! We just popped a bottle with your name on it!

We can't wait to welcome you the JAK's family!