At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.
Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.
“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”
How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you'd like to be part of our growth story in delivering a market leading user experience, we'd like to talk to you.
Job DescriptionWe are looking for a Revenue Operations Analyst to join our growing global team at Sectigo.
The Revenue Operations Analyst supports our Global Partner team by producing key deliverables and participating in projects that contribute to our revenue growth. This detail-oriented and data-driven individual enjoys diving into systems and processes to identify areas for improvement and make a measurable impact on partner performance and sales outcomes.
This is a full-time position working in the hybrid model and at least 3 days a week from our Ottawa office.
Here are the core functions, responsibilities, and expectations for this role:
- Support the Global Channel and Partner Sales team by delivering operational tools, analytics, and processes that help them meet and exceed their revenue targets.
- Maintain high quality of data accuracy, consistency, and traceability throughout the channel and partner sales process; define key data fields and enforce data hygiene through documentation and education.
- Identify inefficiencies in the channel sales lifecycle and recommend improvements to workflows, tools, and policies that drive revenue, reduce friction, and improve team performance.
- Analyze channel performance and pipeline data to extract insights, build dashboards, and convert findings into actionable business proposals for channel and sales leadership.
- Support pricing strategy and deal execution by managing tiered partner discount structures, validating deal compliance, and helping enforce program rules.
- Assist in the design and maintenance of channel/partner compensation plans by providing data models, performance tracking, and stakeholder coordination.
- Drive operational excellence by reinforcing standard operating procedures, documenting best practices, and supporting adoption across sales, channel, and partner teams.
- Implement scalable processes by working cross-functionally with Sales, Marketing, Finance, and Channel teams to define repeatable workflows, automation, and reporting.
- Support the Deal Desk team in structuring complex channel deals, coordinating approvals, and helping reduce sales cycle friction.
- Contribute to the execution and tracking of channel and partner program initiatives, including onboarding, enablement, certifications, and incentives.
- Other duties as assigned and related to the nature of this role and company initiatives.
Education:
- Bachelor's degree or equivalent working experience is strongly recommended.
Experience:
- Minimum of 3+ years of experience in sales operations, partner operations, revenue operations, or a related GTM function.
- Hands-on experience supporting a partner or channel sales organization, including working with Partner Account Executives, tracking partner performance, managing deal registration processes, or supporting partner programs.
- Experience working in a SaaS or technology-driven business is strongly preferred.
- Experience with Salesforce is required; familiarity with HubSpot, Salesloft, Clari, or similar tools is a strong plus.
Ideal Candidate Profiles, Talents, and Desired Qualifications:
- Excellent communication and presentation skills, with the ability to influence stakeholders at multiple levels.
- Obsessive attention to detail. There is no aspect of a project too small to matter.
- Operate well in a fast-paced, dynamic, and global environment without requiring significant supervision.
- Can think creatively and independently to resolve conflict as well as solve problems.
- Ability to manage multiple projects and prioritize effectively in a deadline-driven environment.
- Curious and driven to learn, with a strong ability to adapt quickly and think creatively to solve problems, especially in evolving or ambiguous situations.
- Passionate about operational excellence and always looking for ways to improve systems and processes.
- Proactive, resourceful, and eager to take ownership and build from the ground up.
- Familiar with Salesforce and common GTM data models.
- Operate well in a fast-paced, dynamic, and global environment without requiring significant supervision. Can think creatively and independently to resolve conflict as well as solve problems.
Additional Information
Global team. Global reach. Global impact.
At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.