Position: Permanent Full Time 75 Hours Quality Assurance Lead
Hours: Monday to Friday
RSP and Benefits available

A Quality Assurance Lead in Ontario's long-term care sector develops and manages a total quality management framework for the Ministry of Long-Term Care, ensuring consistent application of business processes, procedures, and outputs, and promoting high-quality standards. This role involves implementing continuous improvement practices, ensuring legal standards are met, and providing technical advice and guidance to team members.
Key Responsibilities:

• Developing and managing a quality management framework:

Utilizing techniques like Lean Six Sigma to drive consistency in processes and outputs.

• Ensuring legal standards are met:

Adhering to all relevant regulations and legislation.

• Implementing continuous improvement practices:

Identifying areas for enhancement and implementing strategies for improvement.

• Providing technical advice and leadership:

Guiding and supporting team members, including developing work plans, establishing priorities, and resolving issues.

• Monitoring and reporting on quality:

Assessing the quality of deliverables, monitoring performance, and reporting on findings.

• Leading the accreditation process:

Organizing, preparing, and overseeing all Accreditation initiatives.

• Risk management:

Utilizing risk management frameworks to identify, monitor, analyze, and report on quality, safety, and risk situations.

• Collaborating with the interdisciplinary team:

Working with various teams to ensure quality standards are met and programs are successful.
Required Skills and Experience:

• Strong knowledge of quality assurance standards and processes: Understanding of testing tools, techniques, and automation.
• Experience in team management and development: Ability to foster strong teams and coordinate resources.
• Analytical and problem-solving skills: Ability to assess project status, make recommendations, and resolve issues.
• Excellent communication and interpersonal skills: Ability to communicate effectively with various stakeholders.
• Experience in long-term care is an asset: Knowledge of the sector and its specific needs is valuable.
• Must be able to communicate effectively in English both verbally and in writing
• Membership or eligible for membership with Ontario College of Nurses

Application Deadline: July 11, 2025
** Interested applicants may forward application to the attention of
Veronica Swartz Administrator
Chippawa Creek at Bella Care Residence
T: 905-295-2727 Ext 502 F: 905-295-0190
[email protected]

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