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Seasonal Night Auditor

Vacasa - 4 Jobs
Whistler, BC
Posted yesterday
Job Details:
Full-time
Seasonal
Experienced
Benefits:
Employee Assistance Program

Vacasa is the largest full-service vacation rental company in North America. Our local teams are the key to our success and help us ensure our guests have a seamless stay. From fresh linens, clean kitchens, sparkling pools to maintenance support, our Operations teams keep our properties in top shape and ready to welcome our guests.

Work with Vacasa this Summer season!

Do you love working with people and helping guests enjoy a great vacation? Join us as a Night Auditor this season! The Night Auditor will be responsible for verifying, posting and correcting all revenue from the property as well as checking in guests as necessary during the night shift with the highest level of customer service. This position works overnights and must be available on the weekends.

This is a seasonal position. Employment dates begin as soon as 07/01/25 and work through end of season on or around 08/26/2025. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.

Compensation

  • $24.5 CAD / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
  • More benefits and company perks information below.

What you'll do

  • Greet and register guests
  • Assign rooms and issue room keys
  • Check out departing guests efficiently and politely and explain charges if necessary
  • Handle cash transactions and post guest room charges
  • Answer all incoming telephone calls and take messages as needed
  • Confirm room reservations
  • Print and distribute all necessary reports to various departments
  • Handle nightly closing and balancing of all shift reports and daily posting transactions
  • Verify daily arrivals with registration cards, vouchers and/or itinerary, category, rates, dates, etc.
  • Prepare next day's arrivals
  • Prepare and distribute Daily Summary Report
  • Effectively and professionally address guest issues and complaints.
  • Other tasks as needed - because every day looks different in hospitality!

Skills and Position Requirements

  • Must be detail oriented and able to work independently
  • Ability to read and comprehend routine instructions, short correspondence and memos
  • Ability to give high priority to customer service
  • Must be able to solve problems with a minimum of supervision
  • Ability to stay alert and productive during overnight shifts

Work Environment and Physical Demands

  • Availability to work Sunday through Saturday, early mornings and evenings as needed.
  • Occasional need to perform housekeeping and/or inspection duties
  • Ability to stand, sit, and walk for an extended period of time
    • Reach overhead and below the waist
    • Regularly push, pull, and lift up to 25 pounds
    • Occasionally lift or move up to 50 pounds
    • Bend, stoop, squat, kneel, and twist
  • Ability to use hands to finger, handle or feel, and reach with hands and arms
  • The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

What you'll get

  • Extended Medical and Dental
  • Registered Retirement Savings Plan - company match
  • Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts
  • All the equipment you'll need to be successful
  • Great colleagues and culture, monthly socials

Must be legally eligible to work in Canada.

The company is under no obligation to extend your employment through the season nor beyond the end date. There may be additional opportunities within this or other roles at season end.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.

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