- $23.00 - $25.00 per hour based on experience
- 4% vacation pay
- Day shift
- Free parking
- Opportunity to advance and go fulltime
- Manage a portfolio of business accounts and perform proactive collection of past-due invoices.
- Contact customers via phone and email to resolve outstanding balances.
- Monitor aging reports and maintain accurate records of collection activities in ERP/CRM systems.
- Investigate and resolve disputes or discrepancies that delay payments..
- Escalate complex collection issues to senior team members when necessary.
- Support month-end closing and reporting processes related to receivables.
- Adhere to company policies and procedures regarding collections and customer communications.
- Other duties assigned
- 2–3 years of experience in B2B collections, preferably in a corporate or shared services environment.
- Strong communication and negotiation skills.
- Proficiency with Microsoft Office (Excel, Outlook) and familiarity with ERP systems (e.g., SAP, Oracle, or similar).
- Highly organized with strong attention to detail.
- Ability to work independently and manage time effectively.
- Strong customer service
- Able to be in the office 5 days a week – no remote option
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