• Creates, Manages, Designs and implements the architecture of the SharePoint platform
• Determines and implements security standards for the SharePoint platform
• Designs and builds high availability solutions to ensure platform resiliency
• Provides subject matter knowledge to I.T. resources and business stakeholders in leveraging, conceptualizing, developing and implementing SharePoint solutions to address business needs
• Collaborates with I.T. resources to integrate SharePoint modules with other systems
• Researches, recommends, plans and performs software improvements and upgrades to optimize the SharePoint platform
• Creates and maintains technical documentations on the SharePoint platform
• Monitors the platform for performance and availability
• Installs and configures SharePoint Services
• Maintains all aspects of the SharePoint platform
• Administers and deploys Microsoft patches by applying change control methodologies
• Collaborates with I.T. resource to ensure appropriate back-up and recovery of the platform
• Creates and maintains sites and site collections

Prerequisites

Education

• Information Technology 2 year diploma or equivalent
• Microsoft SharePoint training and certification would be highly desirable

Experience

• 2 years of SharePoint administration work experience
• Ability to design and implement platforms and solutions
• Proficient at designing and building high availability solutions
• Solid knowledge and experience with MS SharePoint 2019 and SharePoint online
• Understands dependencies required to maintain and support a SharePoint platform.

Other

• As a condition of employment, employees are required upon hire to sign a Drug-Free Workplace Agreement, a Conflict of Interest Agreement, and Confidentiality and Invention Agreement.

Required Skills and Abilities

• Ability to work well with others
• Ability to troubleshoot issues, evaluate solutions, implement resolutions, and escalate incidents
• Commitment to quality, accuracy, and meeting deadlines
• Willingness to learn new skills, systems, and procedures on demand
• Excellent interpersonal, verbal, and written communication skills
• Strong command of the English language
• Ability to work independently and as part of a team
• Excellent organizational skills
• Ability to meet objectives while working in a fast-paced environment with changing priorities and strict deadlines
• Adaptable to changing demands
• Ability to take independent action to accomplish objectives
• Strong interpersonal skills.
• Strong analytical problem-solving skills.
• Specialized technical expertise and broader IT knowledge
• Compliance to risk, security and continuity management principles
• Strong customer service orientation
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Skilled at working within a team-oriented, collaborative environment
• Ability to present ideas and solutions in business-friendly and user-friendly language
• Ability to conduct research into software issues and products
• Highly self-motivated and self-directed
• Keen attention to detail

Relationships

• Interacts with all levels of the organization
• Point of contact for employees and management requiring accurate knowledge and information
• Prepares internal reports, presentations, verbal communication, and investigations
• Contributes to the continuing development and improvement of IT department and company

External

• Not applicable

Authority Level

• Technical decisions are routine in nature and will follow precedents and procedures
• Makes sound independent judgments within the scope of the position
• IT advice is readily available

Work Environment

Specific Work Conditions

• Work is performed in an office setting with usual weekday office hours
• Overtime may be required to meet project deadlines
• Requires the ability to deal with a diversity of people when responding to interdepartmental inquiries
• Coping with frequent interruption and changing priorities
• Required to attend meetings at other buildings
• Occasional travel to meet with vendors, suppliers, and clients or visit project sites, often with little notice

Physical Requirements

• Requires ability to sit at a workstation for extended periods using a computer, reading manuals, etc…
• Must wear company-standard PPE when entering fabrication shops, yards, and project sites. Project site PPE includes CSA approved steel toed boots and long pants
• Walking on uneven ground is to be expected in yards and at project sites

Performance Measures

Time Management

• Undertakes effective daily planning to assure tasks are completed on time
• Maintains a professional attitude under time constraints and changing priorities

Accuracy

• The outcome of work is neat, complete, accurate, and error free
• Approaches work methodically and with precision
• Identifies proper standards and codes
• Consistently monitors the accuracy of work performed by self and others
• Contacts appropriate departments and personnel in order to resolve discrepancies
• Work processes are monitored and evaluated and new work procedures are developed if necessary
• Reports are error free and professionally presented within the scope of the position

Communication Skills

• Appropriately safeguards confidential information
• Communicates effectively and diplomatically with diverse individuals
• Communicates complex information and ideas and provides clear explanations to internal and external clients
• Ensures the flow of information in all necessary directions at the right time
• Reads, interprets, and utilizes complex materials, computer based designs, drawings, specialized technical manuals, and specifications

Employee Development

• Plans, oversees and evaluates the work of team members
• Motivates staff through training, mentoring, and fostering a positive environment
• Carries out consistent, positive, and timely performance management
• Resolves employee relations issues in a fair, professional, consistent, and timely manner

Quantity and Quality of Work

• Consistently produces error free work within appropriate timeframe
• Gathers information and makes independent decisions within the scope of the position
• Finds innovative solutions to problems through research, testing, and analysis by keeping abreast of new technology, systems, processes, and regulations

The duties and responsibilities outlined in this document are not meant to be an exhaustive list but rather an overview of the job. The employee is responsible for completing all duties necessary to help fulfill departmental goals.