Reporting to the Senior Manager, Consulting ERPyou will use your expertise to ensure the implementation of industry best practices. You will be a product expert and will be working in close collaboration with each member of the consulting and development teams. You will also be involved in the various phases of the implementation cycle, the analysis of client needs, the customization and configuration of solutions as well as user training. Moreover, you will be using your skills as an analyst and your consulting expertise by being involved directly in large-scale projects and client support.

Duties and Responsibilities

• Meet with clients to analyze and understand their needs
• Produce analysis reports detailing your conclusions and recommendations
• Implementation of Microsoft Dynamics 365 Business Central and its add-on products which specializes in municipal software (SylogistGOV)
• Configuration, support, and documentation of Sylogist GOV and 365 Business Central
• Develop training materials and conduct training sessions for end-users
• Provide ongoing support and troubleshooting for end-users (post-implementation support)
• Provide onsite/offsite consulting services and support to SylogistGOV/Dynamics 365 Business Central clients
• Actively work on resolving technical issues and establishing improved solutions
• Other related tasks relevant to the deployment and support of the solutions in the clients environment
• Ability to work closely with technical staff to define and document user requirements and functional specifications
• Participate to product demonstrations during the sales process

Qualifications

• Minimum 3+ years municipal experience, specifically with utilities and/or taxes
• Municipal software experience is an asset
• Experience with Dynamics 365 Business Central/NAV implementation (including hands-on configuration and customization) is strongly preferred
• Experience in a consulting environment strongly preferred
• Ability to learn new business processes or applications very quickly
• CPA or other accounting designation is an asset or equivalent experience
• Ability to collaborate with customers to understand business processes, gather functional requirements and translating requirements into a business application
• Excellent presentation and communication skills to express ideas clearly, concisely in an understandable form, both orally and in writing, targeted to C-level management, public groups, and/or board of directors
• Excellent organizational skills, attention to quality, self-motivation, and a desire to succeed
• Possess a professional presence suitable for direct client interaction remotely, in-person or by telephone
• Ability to establish and maintain effective working relationships
• Advanced experience and demonstrated knowledge of Microsoft Office Suite
• Bachelors Degree in Computer Science, Computer Engineering, or equivalent experience
• General Knowledge of Microsoft Technologies (MS SQL Server, MS .NET, MS SharePoint, MS Business Intelligence)

Qualified candidates will be asked to complete a Predictive Index survey as part of the application process.

About Us

Endeavour Solutions is a top Microsoft Partner for ERP, CRM, and AI Cloud Business Applications providing SMB, mid-market, and corporate clients with advisory services, implementation & training, and ongoing support for their Microsoft Business Applications. Key focus areas include Microsoft Dynamics 365, Power Platform, Business Central, and Dynamics GP, supporting clients across the United States and Canada.|

With offices coast-to-coast across Canada and the United States, Endeavour Solutions works with over 1,100 active clients spanning each of the major time zones across North America. Founded in 1989, Endeavour operates several key brands, including Endeavour Solutions, GP Support North, and Purely CRM.

Benefits

The candidate should have a reliable vehicle as some travel will be required. They must be legally entitled to work in Canada and be available for occasional travel to other parts of Canada or the USA. We offer a competitive starting salary and performance bonuses along with health and dental plans.