SENIOR SUPPLY CHAIN COORDINATOR

Job Types: Full-time, Permanent

Company Overview:

Vortex Freight Systems (www.vortexfreight.com ) is a third party logistics (TPL) company that focuses on delivering customized supply chain solutions for organizations with operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we are excited to welcome a new member to our team, focused on building and developing the best team in the industry.

Job Overview:

We are seeking a highly organized and proactive Operations Team Lead to oversee and coordinate the daily logistics operations. The successful candidate will be responsible for managing a small team, optimizing transportation and distribution processes, ensuring timely delivery of goods, and driving continuous improvement initiatives across the supply chain. This role requires strong leadership, communication, and problem-solving skills.

Responsibilities and Duties:

• Lead and supervise the logistics operations team, providing guidance, coaching, and performance feedback.
• Coordinate and monitor daily transportation, shipping, and receiving activities.
• Ensure timely and accurate order fulfillment and delivery in accordance with service level agreements (SLAs).
• Collaborate with internal teams (warehouse, procurement, customer service) and external partners (carriers, vendors) to optimize logistics performance.
• Analyze operational data and KPIs to identify trends, inefficiencies, and opportunities for process improvement.
• Assist in managing logistics budgets, controlling costs, and negotiating rates with service providers.
• Enforce compliance with safety standards, company policies, and regulatory requirements.
• Handle and resolve logistics-related issues and escalate complex problems as needed.
• Prepare reports on logistics performance, productivity, and team metrics.
• Participate in strategic planning for logistics and supply chain initiatives.

• Other duties as assigned

Skills and Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field (preferred).
• 3+ years of experience in logistics, transportation, or operations, with at least 1 year in a supervisory or lead role.
• Strong knowledge of logistics systems, transportation management, and inventory control.
• Proficiency in Microsoft Office and logistics software (e.g., TMS, WMS, ERP).
• Spanish is an asset
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Willingness to work flexible hours, including weekends or evenings if necessary.

Personal Attributes:

• Leadership-Oriented: Able to inspire and guide a team toward operational goals while fostering a positive and accountable work environment.
• Customer-Focused: Committed to delivering exceptional service to both internal and external clients with a solutions-oriented mindset.
• Analytical Thinker: Skilled at interpreting data and identifying patterns to make informed decisions and drive process improvements.
• Detail-Oriented: Demonstrates precision and accuracy in handling inventory, order data, and client-specific requirements.
• Effective Communicator: Strong verbal and written communication skills with the ability to coordinate across departments and with external partners.
• Adaptable: Thrives in a fast-paced, dynamic environment and can pivot priorities quickly based on operational needs.
• Proactive Problem Solver: Takes initiative to address issues before they escalate and follows through to resolution.
• Organized: Able to manage multiple tasks, timelines, and resources efficiently.
• Team Player: Works collaboratively and respectfully with others, fostering teamwork and knowledge sharing.
• Ethical and Reliable: Demonstrates integrity, dependability, and a strong work ethic.

Why Join Us?

• We offer a comprehensive health and dental program and an annual bonus plan to all employees.
• Innovative Environment: Be part of a forward-thinking team dedicated to optimizing logistics andoperations.
• Career Growth: Opportunities for professional development and career advancement within thecompany.
• Supportive Culture: Work in a collaborative and supportive environment where your ideas and contributions are valued.