Tuesdays & Thursdays 4:00pm - 7:30pm & Alternating Saturdays 8:00am - 4:15pm
Work Arrangement: On-site
Brampton Site
Replacement Position
Compensation: $23.86 - $27.89/ hour
Position Summary:
ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Brampton site. Reporting to the Site Supervisor, the Receptionist acts as a first point of contact for our clients. Your personality, attitude, organizational and problem-solving skills influence a client's impression and experience of the organization.
The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist's front-line duties and related administrative functions ensure client and staff needs are supported and that the client's overall experience with the organization is positive.
Key Responsibilities:
- Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
- Enters, attends, and edits client appointments in Meditech, as required;
- Accountable for appointment outcomes and data integrity related to appointments;
- Ensure client confidentiality at all times;
- Responsible for overall incoming/outgoing mail for the site;
- Maintains a safe, clean, and organized reception area;
- Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
- Minimum 2 years of experience in a similar role;
- A college diploma in a related field is an asset;
- Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
- Excellent interpersonal and communication skills;
- High attention to detail with the ability to work independently and collaborate effectively with others;
- Able to problem-solve effectively to meet the requests and needs of clients and staff;
- Able to resolve issues in a timely manner using good judgment;
- Demonstrated proficiency with MS Office products;
- Working knowledge of Meditech information systems is an asset;
- Bilingualism in French and English is an asset.
@Erinoakkids
The successful candidate will be required to complete a vulnerable sector search.
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.
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