The Agency

The Calgary John Howard Society (CJHS) is a charity that reduces crime and makes Calgary communities safer by helping youth and adults make positive changes and move away from criminal behaviour. We do this by addressing the root causes of crime through housing, education, employment programs and support so that individuals have alternatives to breaking the law. CJHS is committed to restorative justice and an organizational environment that recognizes the dignity and worth of each person. CJHS values diversity and inclusion and welcomes qualified applicants from all walks of life.

The Program

Bedford House is a Community Residential Facility (CRF) for men on a federal conditional release. It has 32 apartments and utilizes an independent living model while providing support, intensive case management and connections to appropriate community services. Practices are rooted in the CJHS Practice Framework Principles of trauma-informed care, cultural respect and inclusion, restoration and transformation, natural supports and social inclusion and harm reduction. Bedford House works closely with our funder and partner the Correctional Service of Canada, to ensure the residents have the appropriate support and supervision to make positive changes and address the factors contributing to their criminal behaviours.

Job Overview

The Reception & Administrative Program Support Worker is the first contact and impression of Bedford House to the residents, parole officers and staff. In this important and diversified role, the Receptionist is to maintain coverage of the front office area and ensure courteous and professional presentation and interaction with residents, and attending to incoming telephone calls. The Reception & Administrative Program Support Worker would also attend to general resident requests (ie. medication access, Wifi access for devices, etc.) The Receptionist also provides office support services to the Caseworkers in a pleasant, effective and efficient manner. This is a full-time position requiring 37.5 hours per week (Monday through Friday) from 10:00 AM to 6:00 PM.