Company Profile

In the mid-1980s, WinAir's founders, Bert and Helen Vergeer, recognized the inefficiencies in aviation maintenance, which relied heavily on paper-based processes. Their vision led to the development of AV-BASE, one of the first digital aviation record-keeping and inventory management systems. Today, WinAir is a fully browser-based solution, used in more than 30 countries. As it celebrates over 35 years in operation, WinAir remains the longest-standing aviation management software provider, continuously innovating to support clients worldwide. With a legacy built on reliability, adaptability, and industry expertise, WinAir continues to shape the future of aviation maintenance management.

Vision Statement

To be the global standard in aviation software—powering safe, efficient, and connected operations through innovation, dependability, and passion.

Mission Statement

We deliver intuitive, reliable aviation software that empowers operators and maintenance teams to work smarter. By combining deep industry knowledge with cutting-edge technology, we streamline operations, ensure compliance, and help our clients keep aircraft flying safely and efficiently.

Our Values

1. Curiosity – A drive to explore, learn, and innovate by asking questions and seeking better solutions.

2. Collaboration – Working together openly and respectfully to achieve shared goals and create stronger outcomes.

3. Dependability – Being reliable, consistent, and accountable in delivering on promises and responsibilities.

4. Efficiency – Maximizing productivity and resources by working smart, staying organized, and reducing waste.

5. Passion – Bringing energy, enthusiasm, and dedication to everything we do, inspiring others through commitment.

Reporting to the Director of Software Development, the QA Manager is responsible for overseeing the Quality Assurance department at WinAir, ensuring high-quality output for each sprint and project. The role involves managing the QA team, monitoring test milestones, and ensuring the team follows best practices. The QA Manager works closely with internal teams and senior management to deliver projects on time and at the highest possible quality, while assisting with other duties as assigned to support continuous quality improvement and team development.

Responsibilities

Managerial

• Provide mentorship, guidance, and leadership to the QA team, fostering a collaborative environment.

• Monitor the progress of the QA department, ensuring high-quality output for each sprint and project. Ensure QA staff are prioritizing and tracking defects and issues correctly. Recommend corrective actions when necessary.

• Collaborate with internal teams (e.g., Development, Product Management) to share information on QA issues, processes, and best practices.

• Chair QA scrum meetings, track the progress of QA tasks, and ensure timely completion of testing activities.

• Assign QA tasks to staff based on objective criteria, ensuring balanced workloads and efficient resource utilization.

• Take initiative to research and propose new solutions, process improvements, and testing methodologies. Drive innovation and creative solutions for problems encountered during testing.

• Conduct employee reviews for QA team members in collaboration with the Director of Software Development. Provide constructive feedback and support career development.

• Assist in the hiring and onboarding process for new QA team members, ensuring they are integrated smoothly and equipped with necessary tools and knowledge.

• Participate in production management meetings and communicate effectively with stakeholders regarding project progress and QA concerns.

Regular QA

• Develop and execute manual and automated test scenarios to verify software functionality and performance.

• Assist with developing QA standards, processes, and metrics to ensure consistency and efficiency in testing efforts.

• Identify and report issues discovered during testing. Collaborate with developers to track defects, suggest solutions, and ensure timely resolution.

• Prioritize and focus testing efforts based on areas of concern, areas requiring modifications, and ongoing development goals.

• Use tools (e.g., Jira, Confluence) to report and track bugs and defects, ensuring all issues are addressed before release.

• Maintain your own testing environment using sample field data to simulate real-world conditions.

• Propose appropriate solutions to problems encountered during testing and implement improvements based on test results.

Education & Experience

• Minimum of a College Diploma or University Degree in Software Testing, Programming, or a related discipline.

• Minimum 4 years of experience in a QA specialist role.

• Previous managerial experience is an asset.

Skills & Aptitudes

• Strong leadership skills with the ability to mentor and guide the QA team.

• Excellent problem-solving skills and the ability to propose creative and appropriate solutions to issues encountered during testing.

• Outstanding verbal and written communication skills, with the ability to collaborate effectively across teams and communicate clearly with stakeholders.

• Highly organized and detail-oriented, with the ability to manage multiple tasks and prioritize effectively.

• Ability to stay up-to-date with the latest trends, technologies, and best practices in QA and testing.

• Proficient with available QA tools (e.g., Jira, Confluence, TestRail) to manage workflows and track testing progress.

• Positive, enthusiastic, and team-oriented, with a focus on building strong relationships and a productive work environment.

Environment & Physical

• Candidate must reside in Ontario, Canada

• Work in a fast-paced environment with changing priorities

• Be able to work remotely and on-site upon request

• Be able to sit for prolonged periods

Why Work for Us?

We offer a competitive compensation package based on experience and a proven track record of success relative to the deliverables of the role. Benefits offered at WinAir include extended healthcare, dental, EAP, RRSP matching, etc.

We are also proud to offer a flexible work schedule, including "Summer Friday hours" maximizing good work-life balance, different social committee events, and quarterly Town Hall meetings to foster teamwork and a strong, long-lasting work relationship.

Do you want to hear more about what we can offer? Why not check out our website and see what is available? We are hiring for different roles and would love to hear from qualified individuals like yourself!

To Apply

Please submit your resume and a detailed cover letter explaining your experience, knowledge, and ability towards this career path, and why we need to speak with you.

Thank you in advance for your interest. Only those candidates selected for an interview will be contacted. If you require any accommodation at any point of recruitment process, please let us know.