Is this you? Do you thrive in agile environments, have keen attention to detail, and enjoy testing complex, distributed systems? Are you an experienced Software QA Analyst looking to join a fast-paced collaborative development team while ensuring quality and stability of newly developed features and legacy systems that are actively being enhanced? If yes, then this position is right for you!

Who are we? Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading, tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider. Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions. In the public cloud space, we specialize in migration, optimization, transformation, and cloud-first application consulting.
What sets us apart? A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit—and we're always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact.

What would you do? As a Software QA Analyst you will be responsible for designing, executing, and maintaining test strategies across our technology stack which includes PHP, Python, Elasticsearch, AWS, Kubernetes, Docker and GitLab CI.

What are the details?

Primary Responsibilities:

• Partner with developers to understand feature changes and design test plans that prevent regressions and production issues

• Lead the QA lifecycle for each 4-week sprint: planning, test execution, regression testing, and release validation

• Develop and maintain automated test suites for APIs, backend workflows, and key platform functionality

• Conduct manual exploratory testing for newly built or inherited features with limited documentation

• Log, document, and track bugs using GitLab, (Jira, or equivalent issue tracking tools) ensuring clear and actionable reporting

• Contribute to the continuous improvement of QA processes, including sprint health metrics and test coverage reporting

• Integrate testing strategies into CI/CD workflows using Docker and GitLab CI pipelines

• Maintain and manage test plans and test case documentation using TestRails

What do you know?

Technical Knowledge & Experience:

• Strong experience in software QA, including both manual and automated testing

• Solid understanding of QA methodologies, test design techniques, and best practices

• Hands-on experience testing web applications, APIs, and backend systems — especially in PHP and Python environments

• Proficiency with test automation frameworks like PyTest, PHPUnit, Selenium, and Postman/Newman

• Experience working with containerized environments (Docker, Kubernetes)

• Familiarity with CI/CD workflows and Git-based version control

• Experience testing distributed systems and cloud-based infrastructure — ideally involving Docker, Elasticsearch and AWS

• Proficient in using TestRails or equivalent for test case and test run management

• Knowledge of basic security testing principles and quality gates in modern pipelines

General Knowledge & Experience:

• Detail-oriented mindset with the ability to anticipate edge cases and failure scenarios

• Comfortable working in agile teams, participating in sprint planning, reviews, and retrospectives

• Strong communicator who can document clearly, collaborate effectively, and advocate for product quality

• Experience with performance/load testing tools (e.g., JMeter, Locust)

• Familiarity with observability tooling (e.g., Prometheus, Grafana, ELK)

• Experience writing or maintaining technical documentation, requirements, or test specifications

• Applicants must be willing to work on location in our Ottawa office at least 2x per week

What do you get from us?
At Opti9, we believe work should be more than just a job—it should be a place where you feel valued, supported, and excited to grow. When you join our team, here's what you can expect:

• Flexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office collaboration if you're located near one of our offices
• Paid Time Off – Generous PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work
• Health & Dental Coverage – Comprehensive insurance plans to keep you and your family healthy including EAP benefits
• Wellness Reimbursement – An annual benefit to support your physical and mental well-being, covering a wide range of health-related expenses
• Retirement Plan with Company Match – Invest in your future with our matched retirement savings program
• Casual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountability
• Recognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact
• Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career
• Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values
• A Place You'll Want to Be – We're building a team of great people doing meaningful work—and we have fun doing it

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.

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