Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Night Cleaner for the Delta Conference Centre in Guelph, ON!

We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels!

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Maintains the overall cleanliness of the hotel's public and back of house space by cleaning all assigned areas thoroughly on a nightly basis
• Cleans public areas including: Floors, elevators, lobbies, hallways, vending areas, service areas, stairwells and health club and entrance areas. Completes work projects as assigned by supervisor and management
• Cleans and polishes floors, windows, mirrors, vending machines and ice machines. Vacuums, shampoos, and removes gum spots from carpets as required
• Removes all litter from public space
• Dusts all spots thoroughly
• Performs other cleaning duties as required
• Uses housekeeping chemicals as necessary to clean assigned areas to standard
• Prevents any damage to hotel property by exercising proper caution with chemicals
• Maximizes job efficiency and orderly appearance by maintaining supply cart and stocks supply cart correctly
• Operates vacuum cleaner according to operational procedures, replaces and/or empties vacuum cleaner on a regular basis
• Ensures rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
• Turns in articles found in public space to lost and found
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
• Take every opportunity to impress the guest and promptly respond to and resolve guest complaints
• Anticipate and exceed guest expectations
• Smile, have eye contact and greet guests immediately upon each encounter
• Handle special requests properly
• Assist other housekeeping associates in maintaining clean and organized work and public areas.
• Follow correct procedures for entering a guest room
• Keep voices and other noise low on guest floors, especially in the morning
• Follow all applicable Company Standard Operating Procedures

REQUIRED SKILLS / ABILITIES:

Teamwork Skills

• Be an enthusiastic, helpful and positive member of the team
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to, and friendly with all co-workers and supervisors
• Communicate pertinent information to supervisor and co-workers
• Care for co-workers' rooms, carts and equipment
• Respond positively to new ideas
• Accept critical/developmental feedback openly
• Safety and Security Skills
• Be knowledgeable of policies regarding emergency procedures.
• Minimizes safety hazards by following all safety, security rules and procedures
• Be knowledgeable about bloodborne pathogen procedures
• Properly document and store “lost and found” items
• Use all chemicals and cleaners properly
• Properly handle and account for keys
• Responsible for following policy and procedures regarding guest rooms, access, accountability for keys and key procedures, lost and found procedures.
• Must be able to speak and understand the primary language(s) used in the workplace.
• Requires some communication skills, both verbal and written.

EDUCATION / EXPERIENCE:

• High school or equivalent education required.
• No prior experience required

PHYSICAL REQUIREMENTS:

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 75 lbs on a regular and continuing basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to exert well-paced ability to reach different areas of the hotel on a timely basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• All associates must maintain a neat, clean and well-groomed appearance per Company Standards