Product Designer

The MRG Group

Toronto, ON

Who we are:

MRG is Canadas largest independent concert promoter and live entertainment venue operator. We produce over 1000 events annually across 9 owned and operated venues and have produced concerts hosted in clubs and arenas domestically, as well as Europe and Asia-Pacific. Our diverse portfolio includes leading hospitality businesses, experiential venues like Par Tee Putt and Par Tee Pong, as well as AdmitOne, the fastest-growing multi-product ticketing platform in North America. We are at the forefront of the experience economy.

Who you are:

As a Product Designer, you will be responsible for designing the end-to-end user experience of our platform. From conceptualization to implementation, you will work closely with product managers, engineers, and other stakeholders to create intuitive, user-friendly designs that meet the needs of our diverse user base. Your work will directly contribute to the growth and success of our platform, ensuring that event organizers can easily manage their events and attendees can effortlessly find and purchase tickets.

The Fine Print:

• Design intuitive and engaging user interfaces for our web and mobile platforms, focusing on the user's journey from event discovery to ticket purchase.
• Collaborate with product managers and engineers to define and implement innovative solutions for product direction, visuals, and experience.
• Conduct user research and usability testing to gather insights and feedback, using the data to inform and refine designs.
• Create wireframes, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
• Develop comprehensive UX strategies that align business objectives with user needs, ensuring optimal user satisfaction and engagement across all touchpoints.
• Stay up-to-date with the latest UI trends, techniques, and technologies, applying best practices to ensure our platform remains competitive and user-friendly.
• Advocate for user-centered design principles and effectively articulate design decisions to the team and stakeholders.
• Participate in all phases of the product development lifecycle, including ideation, prototyping, testing, and launch.

We are looking for someone with:

• Design Experience working on a ticketing platform is strongly recommended.
• 5+ years product design experience creating outstanding digital products, preferably at a product company
• Degree in Graphic Design, Product Design, User Experience Design, or equivalent work experience
• Expert knowledge of responsive web, iOS and Android design patterns
• Experience creating and evolving design systems
• High proficiency in Design and Prototyping Tools (Figma, Adobe Creative Suite, Principle, ProtoPie)
• In-depth knowledge of digital technology user interfaces, UX design practices, usability testing and digital analytics
• Experience with A/B testing
• Portfolio of relevant Product Design work
• Outstanding verbal and written communication skills
• Bonus: understanding of HTML/CSS
• Bonus: working knowledge of Asana and Notion

Whats In It For You?

• Competitive starting salary
• A generous vacation package which allows you to rest and rejuvenate throughout the year
• Participation in the MRG Travel Ambassador Program
• A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters
• Employee discounts to our concerts, shows and hospitality venues
• A welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
• Career development opportunities with a company that encourages individuals to learn and grow

Other things you need to know:

• The MRG Group is committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply.
• If you require accommodation during the recruitment process, please contact [email protected].

Thank you for your interest in MRG. Given the anticipated interest in this role, only those selected for an interview will be contacted.

#MRGCareers