Description
About UsJoin the dynamic world of Aligned Capital, a thriving investment dealer with a culture of collaboration. At Aligned, we live and breathe teamwork, embody service excellence, revel in creativity, and thrive on initiative. We are looking for students with curiosity, drive and passion to join our dynamic team in Calgary. At Aligned, you will have an immersive experience that will shape your professional path. If you are looking to work with a dynamic team and have a ‘can do' attitude, we are excited to hear from you. Position OverviewIn this role you will work to process various operational requests received by the Client Experience team. Our Client Experience Team is the ‘go to' for our Investment Advisor clients and the corresponding relationship is based on the trust they have in our expertise and ability to support them effectively. We are looking for someone who works calmly in a fast-paced environment and ensures work is completed in a timely fashion. This is an entry-level role that is primarily non-client facing with ample room for career growth. What You Will Do- Process/complete operational tasks that include account opening, non-financial updates, transfer initiation and follow ups, account closures, troubleshooting system issues and more
- Provide support to and work with other departments as required for multi-faceted issues
- Work on project-specific tasks relating to procedural updates
- Assisting and supporting the Client Experience team on ad-hoc items
- Strong MS Office skills (Outlook, Word, and Excel)
- Team Player with friendly personality and strong communication skills
- Proven ability to manage high volumes with a positive and professional attitude
- Ability/Flexibility to work independently in hybrid home/office environment
- Strong attention to detail and pride over your work
- Experience providing client service in the investment, banking or related industries is an asset
- Competitive compensation
- Recognition of your accomplishments
- Communication and feedback
- Investment in your training and development
- Commitment to your health and well-being
- Culture of inclusion, diversity, and positivity