Alzheimer Society of Toronto

The Alzheimer Societys vision is a world without Alzheimers disease and other dementias. Our mission is to alleviate the personal and social consequences of Alzheimers disease and related dementias and to promote research.

Our Values:

Collaboration Accountability Respect Excellence

Client Service Coordinator

The Client Service Coordinator is responsible to provide administrative support for all program and service activities from registration to logistics. This role will also involve answering inquiries, and producing reports for the education team and community programs team. As part of the team, the Coordinator will strive to ensure the effective delivery of the Alzheimer Societys core services.

The Client Service Coordinator reports to the Senior Manager of Education and Community Programs.

What You'll Be Doing:

• Manage and maintain tracking sheets for Active Living Programs and Education
• Manage end to end support for program delivery: from registrations to post session follow up
• Maintain inventory of training materials and brochures for all AST locations
• Liaise with Education and Active Living Programs on registration status of programs
• Support the online calendar of events, including adding new events, making changes to existing events and removing cancelled events and scheduling automatic reminders as appropriate
• Sending out informational materials to organizations/groups as
• Collect statistics and compile reports as required
• Purchase refreshments, food and other items for programs as needed
• Work collaboratively with staff, volunteers and community partners to fulfill the Societys mandate
• Perform duties within the resources allocated; report any anticipated discrepancies
• May require work occasionally outside of normal office hours
• Perform other duties as assigned by supervisor

There is a requirement of being in the office a minimum of 2 days per week

Who You Are:

• Possess an Ontario secondary school diploma plus administrative training and advanced computer skills (Databases and Excel)
• Minimum 1-3 years administrative work related experience in health or social services field
• Experience working in a team environment.
• Charity/nonprofit experience preferred
• Equivalent combinations of education and experience will be considered
• Excellent organizational, planning and time management skills, including the handling of multiple, concurrent issues and tasks.
• Excellent written and verbal communication skills.
• Strong attention to detail and a strong work ethic.

• High degree of interpersonal skills with ability to interact appropriately with members of the public and our stakeholders
• Ability to work independently
  

Hiring Range:

$30.00 per hour to $35.00 per hour

Commitment to Equitable Recruitment:

The Alzheimer Society recognizes the value and dignity of each individual and ensures everyone has genuine, open, and unhindered access to employment opportunities, free from any barriers, systemic or otherwise.

Accommodations are available on request for candidates taking part in all aspects of the selection process, in accordance with the Human Rights Code and AODA.

The Alzheimer Society welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations, Inuit and Mtis, Indigenous Peoples of North America, Black and persons of colour, persons with disabilities, people living with dementia, care partners and those who identify as 2SLGBTQIA+.