About us
Are you ready to move distribution forward?
Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we're looking for you!

The S2G Team is growing! We are looking to hire a Logistics Coordinator.

Scope:

The Logistics Coordinator is responsible for delivering exceptional customer service to both internal and external stakeholders. This role serves as a key resource for cross-border shipment-related inquiries and logistics services. The incumbent will be accountable for accurately coordinating, updating, and monitoring cross-border freight movements, ensuring timely and efficient transportation solutions.

Duties & Responsibilities:

• Coordinate US to Canada, Canada to US, US to Mexico and US domestic shipments
• Arrange appropriate carriers and equipment based on space, value and time requirements
• Effectively follow Solutions 2 GO's cargo movement parameters for each region, creatively arranging moves as required
• Monitor shipments to their destination, keeping interested parties appraised of all pertinent information
• Work to correct problems or potential problems effectively, resulting in the best possible outcome
• Maintain relationships with carriers, freight brokers and customs brokers
• Correspond with internal and external customers inquiries, resolving conflicts or problems that might arise
• Update internal freight logs and calendars, including filing relevant documentation within each shipment's folder
• Negotiate spot quote rates, getting the best price without affecting service
• Create import and export customs documents and provide them to the shipper, carrier, broker and customer as required
• Assist in updating and maintaining the harmonized codes database
• Audit, code and approve freight invoices
• Backup for Logistics Team Members
• Other duties and responsibilities as required

Skills & Qualifications:

• Strong verbal and written communication skills
• Strong attention to detail
• Proven ability to remain professional under pressure and manage multiple priorities in a fast-paced environment
• Strong time management skills, with the ability to meet multiple deadlines
• Proficient in handling a high volume of emails and prioritizing effectively
• Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Outstanding interpersonal skills with a strong focus on client service
• Highly organized with the ability to manage tight deadlines and perform well under stress
• Adept at interpreting customer requests, resolving concerns, and providing effective solutions in a timely manner
• Capable of working independently as well as collaboratively within a team
• Asset: Knowledge of international logistics
• Asset: An understanding of cross border Customs regulations and tariff classifications, rate negotiations and preparation of all shipping and customs documentation

The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver's abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR team.
For more information on Solutions 2 GO Inc., please visit About Us.