Tribe Property Technologies
Delta, BC
Posted yesterday
Job Details:
Remote
Full-time
Entry Level
Benefits:
Paid Time Off
About Tribe
Tribe Property Technologies is a property-tech company simplifying residential community living (think: condo living) through the modernization of the property management industry. Our Vision is to change the way people view community living, connect with their neighbors and interact with their homes, while our Mission is to provide the most comprehensive suite of products and
services for building and managing residential communities.
Tribe is the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Toronto. We develop our platforms in-house, and we are proud of our Tribe Home community platform. Tribe is a publicly traded company on the Toronto Venture Exchange under TRBE.
While we operate in a very traditional industry, we are anything but! Our management services team works alongside product, software engineering and marketing teams to provide tech-enabled service solutions to those living in residential communities.
The Role
Tribe Property Technologies is looking to fill an entry-level position with the opportunity for training to expand responsibilities and duties. Reporting to the Director, Information Technology, this role would be responsible for providing Tier 1 IT support to end users, generating documentation, assisting with licensing and procurement, as well as assisting with general operations tasks.
This position will be based primarily out of our Delta office with occasional travel to our Vancouver office.
Key Responsibilities
At Tribe, we believe that great work starts with a great workplace. As part of our team, you'll enjoy:
Tribe Property Technologies is a property-tech company simplifying residential community living (think: condo living) through the modernization of the property management industry. Our Vision is to change the way people view community living, connect with their neighbors and interact with their homes, while our Mission is to provide the most comprehensive suite of products and
services for building and managing residential communities.
Tribe is the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Toronto. We develop our platforms in-house, and we are proud of our Tribe Home community platform. Tribe is a publicly traded company on the Toronto Venture Exchange under TRBE.
While we operate in a very traditional industry, we are anything but! Our management services team works alongside product, software engineering and marketing teams to provide tech-enabled service solutions to those living in residential communities.
The Role
Tribe Property Technologies is looking to fill an entry-level position with the opportunity for training to expand responsibilities and duties. Reporting to the Director, Information Technology, this role would be responsible for providing Tier 1 IT support to end users, generating documentation, assisting with licensing and procurement, as well as assisting with general operations tasks.
This position will be based primarily out of our Delta office with occasional travel to our Vancouver office.
Key Responsibilities
- Take ownership of technical responsibilities for employee onboarding and offboarding
- Configure and troubleshoot computer hardware and software components
- Test network and computer systems to verify functionality and performance
- Perform hardware and software upgrades to achieve optimum performance
- Assist in maintaining IT infrastructure by responding to help desk tickets
- Provide support for access to printers, networks, telephones, and other resources
- Order and stock equipment and supplies when necessary
- Provide basic computer user training to other employees
- Assist with ongoing configuration of telephony system
- Generate support knowledgebase articles and standard operating procedure documents
- Assign and maintain software licenses
- Maintaining asset tracking system and labeling of devices
- Diploma or Degree Computer Science or IT related field or equivalent experience
- Microsoft Office 365 configuration and management experience
- Competence with Microsoft & Apple Operating Systems
- Expertise with Microsoft Office Suite applications (Word, Excel, Outlook, PowerPoint)
- Competence with mobile device operating systems (Android & iOS)
- Experience with IP subnets, DNS, DHCP, and WiFi SSIDs
- Understanding of Microsoft Active Directory
- Microsoft Certifications a plus
- Understanding of AI, specifically CoPilot and CoPilot Studio, a plus
- ITIL Certification a plus
- Strong written and verbal skills
- Attention to detail
- Calm demeanor
- Must have a valid BC driver's license and vehicle
At Tribe, we believe that great work starts with a great workplace. As part of our team, you'll enjoy:
- Generous Paid Time Off
- Comprehensive Benefits
- Professional Development
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