Responsive (RFPIO) System Administrator & Content Manager | Sales | Hybrid

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we're making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We're searching for a RFP System Administrator & Content Manager who is local to one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) to join our Sales team, so that we can maximize the value of the Responsive / RFPIO tool within our multi-product, global organization. The RFP System Administrator & Content Manager will operate in a dual capacity for proposal support – balancing Responsive / RFPIO system administration and overall content management to ensure an efficient and successful RFP response process.

How You'll Spend Your Time

• Configure and maintain system settings, user roles, permissions, and workflows within the Responsive system

• Optimize Project and Intake Settings within the system, including the ongoing management of custom fields, preferences, and templates

• Build a sustainable structure for the content library including custom fields, collections, tags, related words, catalog structure and content reviews

• Onboard new businesses and business units onto the Responsive platform (including creating new users, importing historic QA pairs from prior RFPs, updating tags and custom fields as required).

• Update and maintain the Question and Answer library (auto-responses, reusable content, metadata) and ensure proper tagging and versioning.

• Ensure AI features like Bulk-AI, AI Assistant, and Answer Library suggestions are being used effectively

• Ensure content is reviewed and approved regularly by subject matter experts (SMEs).

What Kind of Things We're Most Interested in You Having

• Must be an expert in the Responsive / RFPIO tool

• In-depth knowledge on how to configure the Responsive system to meet the needs of a multi-product, global company

• Proven success in maintaining strong attention to detail while handling multiple tasks/projects concurrently

• Ability to commute to a local office (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) approximately 50% of the month

• A knack for working cross-functionally and collaboratively within a small RFP team

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to [email protected].

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.