IT Infrastructure Implementation Specialist

SysGen Solutions Groupis a fast-growing, award-winning company that believes building the best experience for our employees and clients is whatmakes a company great. We are a group of hard-working, friendly people focused on disrupting the I.T. industry by continually elevating the I.T. experience.

AnIT Infrastructure Implementation Specialistat SysGen plays a pivotal role indeliveringleading-edge technical solutions customized to fit our clients business. Your knowledge and experience in assessing and solutioning networking, infrastructure, security, and physical/virtual environments makes you the technical subject-matter-expert within our project delivery teams.

If you love learning new technologies, thrive working on multipleprojects, and excel at responding and solving urgent technical issues, a career with SysGen may be for you!

Contact us to learn more about how you can be a technology leader at SysGen Solutions Group!

Life at SysGen Solutions - Perks & Benefits Whats in it for you?

• Professional Training: Paid-for courses to meet your career development goals.
• Distinctive Compensation Program: The base salary and variable compensation program give you the ability to drive your annual income.
• Culture of Health & Wellness: We believe that work-life balance is important when you have time to refresh with family and friends you are more energized and engaged in everything you do.
• Diversity & Inclusion: Collaboration & Relationships are two of our Guiding Principles because we know the energy and ideas that are generated when diverse experiences and talent work together toward solutions.
• Presidents Club for ALL Employees: SysGen recognizes employees from every department who go above and beyond with an all-expenses-paid trip to a fun destination. Last time it was Mexico!
• Unique Double Dip Time-Off Policy: Double your vacation time with a payout option at the end of the year!
• Group Benefits Plan: A comprehensive plan to cover the needs of you and your family.
• Award-Winning Culture: We invest in our people and drive innovation. Here are some of our awards:
  • Canadas Top 100 Small & Medium Employers(2018, 2019, 2021, 2022)
  • Albertas Top 75 Employers(2017, 2018, 2022)
  • Canadas Top Growing Companies by The Globe and Mail(2019 & 2021, 2022)
  • CDN Top 100andCRN MSP 500awards (2015-2021)
  • Top Managed Services Provider by Channel Futures(2022, 2023)

A Day in the Life of an Infrastructure Implementation Specialist

• Drive deployments, upgrades, and migrations of infrastructure, virtualization, security, cloud connectivity solutions for our clients
• Typical projects are:
  • Infrastructure server & host migrations and upgrades
  • Network Architecture
  • Network Storage Solutioning
  • Security & overall IT infrastructure
  • Cloud Migrations
  • Modern Workplace implementations
• Work with business development in RFP responses and attending pre-sales meetings as technical SME
• Collaborate closely with project managers, clients and delivery team to ensure success of projects
• Provide technical direction and respond to project escalations
• Keep topical on emerging technologies and solutions
• Provide feedback to sales team and management on project debrief and lessons learned
• Mentor and guide junior technicians on technical best practices and delivery standards

Knowledge and Skills

• Degree or Diploma in Computer Science or Information Technology
• Several years experience managing SMB infrastructure environments
• Proven knowledge and experience in a broad array of virtualization and infrastructure technologies, business drivers, and emerging trends
• Ability to work closely with customers and pre-sales team help grow our footprint within large or highly strategic accounts
• Ability to drive collaborative decision making, eliminate roadblocks, and execute on plans and initiatives
• Hands-on experience in the following technologies:
  • Windows 2008, 2012, 2016, 2019
  • Citrix
  • Linux
  • MS Exchange
  • Virtualization solutions (VMware, Hyper-V, Azure, AWS)
  • Microsoft 365
  • Cisco
• Modern Workplace implementation experience an asset
• Strong hardware skills; building, diagnosing, and upgrading enterprise servers and networks
• Depth of understanding in networking protocols and related technologies including layer 3 switches and VLANs
• Experience configuring and managing Firewalls (SonicWALL, CISCO, Juniper)
• Microsoft or VCP Certifications an asset
• Professional verbal and written communication skills
• Proven time management skills
• Oversight experience on major digital transformation projects

SysGen employees are guided by our 8 Guiding Principles:

Collaboration

Consistency

Innovation

Communication

Relationships

Expectations

Integrity

Responsibility

SysGenfollows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.