About UJA Federation of Greater Toronto
At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North Americaa community characterized by its diversity, unity, compassion, generosity, and commitment to Jewish values. Together with our philanthropic, volunteer, and professional leadership, were changing lives.

As one of North Americas leading Jewish non-profits, UJA Federation of Greater Toronto works to preserve and strengthen the quality of Jewish life in Greater Toronto, Canada, Israel, and around the world. UJA advances this mission through fundraising, programs, and research focused on our strategic pillars: fighting poverty and improving well-being, growing Jewish education and identity, countering antisemitism and hate, and strengthening connections with Israel and Jewish communities worldwide.

About the Opportunity
The Stewardship & Donor Experience team develops and implements strategy to ensure donor acquisition and retention to UJA. Reporting to the Senior Director, Stewardship & Donor Experience, were seeking a detail-oriented and energetic Manager, Stewardship & Donor Experience to help manage the strategy and operational tasks necessary to engage and steward our donors, ensuring a meaningful experience at every stage. The ideal candidate will have strong leadership, data management, and communication skills to help grow our donor stewardship efforts and contribute to UJA's overall mission.

Responsibilities include, but are not limited to:

TG Thank You Process:

• Compile and send a list of Top Gifts donations secured every week, ensuring these donors are thanked by Campaign Chairs and the President & CEO.
• Daily maintenance of thank you acknowledgements from pledge reports of thank you letters required for donors from Adam Minsky or Sara Lefton.
• Use and maintain existing tracking system for use by executive office teams to mail out letters.

MG Thank You Process:

• Daily maintenance of thank you acknowledgements from pledge reports for donors from MG Chairs.
• Formatting, sorting, consulting with Development Managers (DMs), creating the list of thank yous prepared for mailing.
• Mailing out letters

Stewardship Content Development:

• Work closely with the fundraising and communications teams to develop donor stewardship materials.
• Proactively coordinate all requirements to fulfill stewardship newsletters, including content creation, research on impact statistics and stories, and upkeep of information as needed.
• Ensure that all donor-related materials are timely and personalized.

Salesforce Reports and Lists:

• Build and prepare Salesforce reports and lists for all team members based on their needs.
• Help ensure smooth operation and coordination between Salesforce and the integrated fundraising PLG team.

Matrix Management:

• Maintain the Matrix (both detailed and summarized versions).
• Assist in tracking team success and provide updated versions of the matric quarterly.

Weekly & Quarterly Reports:

• Produce detailed and summarized reports (including an "amazing one-pager") for VP to share with the Integrated team.
• Share weekly reports with Director and VP highlighting key developments.
• Use weekly reports for Chairs, boards, select lay leadership, and in weekly team meetings

Management of Salesforce Requirements:

• Act as a liaison and subject matter expert between the PLG Fundraising team and Salesforce, working collaboratively on operational solutions.
• Analyze lists with PLG Director of Operations to write and deliver pre- and post-event fundraising opportunities.
• Help prioritize Salesforce requirements and projects to meet the fundraising team's

Qualifications:

• Post-secondary degree in nonprofit management, fundraising, business, or a related field, or equivalent experience.
• 4+ years of relevant work experience in fundraising, donor relations, or stewardship, preferably within the non-profit sector.
• Strong knowledge of donor stewardship principles and best practices.
• Proficiency with MS Office, Salesforce, and other CRM systems; knowledge of fundraising platforms and reporting tools is a plus.
• Excellent organizational, project management, and time-management skills.
• Strong leadership skills with the ability to collaborate and motivate team members.
• Exceptional written and verbal communication skills, with a focus on relationship-building and donor care.
• Creative, enthusiastic, and innovative with the ability to work in a fast-paced, dynamic environment.
• High level of discretion and confidentiality when handling donor information.
• Knowledge of the Toronto Jewish community and its philanthropic landscape is an asset.
• Valid Ontario drivers license and access to a vehicle is not required, but would be a valuable asset.

This is a full-time, permanent position, Union Level 5. At UJA, we support a flexible work schedule, and all employees engage in hybrid work. Engagement and connection are key to supporting the best employee experience, and we prioritize balance and well-being in our approach to flexible working. In addition to a generous time-off policy, UJAs offices are closed on all Jewish holy days (Yom Tov), and we support early office closures to observe the Jewish Sabbath (Shabbat).

We look forward to connecting with you to understand what you can bring to the UJA team and how we can support your career goals. Qualified applicants are invited to submit a cover letter and resume. Please click HERE (hyperlink required) to apply. Only those applicants invited for an interview will be contacted.

Commitment to Inclusion and Accessibility:
UJA Federation supports a diverse candidate and employment experience. We are proud of our dynamic professional team, which reflects the diversity of the Jewish community and the broader community alike in Greater Toronto. We are an equal-opportunity employer and welcome applicants from all communities. We encourage you to follow us to get regular updates on open roles.

We are committed to creating an inclusive and accessible workplace, believing it is essential for ensuring every team member can thrive. We adhere to barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation during any stage of the recruitment process, please notify us, and we will work with you to meet your needs.