About Salex: Join Salex, Southern Ontario's largest lighting agency, where innovation meets excellence. For over 50 years, we've partnered with top-tier manufacturers to deliver cutting-edge architectural lighting solutions. Our collaborative and dynamic team thrives on bringing visionary designs to life. At Salex, we believe that work should be both fulfilling and enjoyable. Our vibrant, family-style company culture fosters a sense of belonging and camaraderie among our team members. From fun team events and quarterly in-office massages to lively barbecues and birthday celebrations, we ensure that every day at Salex is filled with opportunities for connection and growth. Be part of a company that values expertise, creativity, and professional growth. Illuminate your career with Salex! About the Role: Reporting to the CEO, the Manager of Project Coordination is responsible for managing the day to day operations of the Project Coordination Team to ensure a smooth process start to end experience for external customers. Providing analytical and operational support, managing existing and new processes, implementing continuous improvement opportunities, through the analysis of data, and monitoring teams KPI metrics. The Manager also provides on-going coaching to build a high performance project coordination team. Key Responsibilities: This functional project management position spans between Sales, Engineering, Operations, Customer Care and Project Execution deployment activities. Project Coordination Management * Manages a team of Project Coordinators who lead customer projects with a full ‘end to end' life cycle. * Lead and mentor a team of project coordinators and support staff, ensuring consistent performance and professional development. * Liaise with engineering teams, contractors, and vendors to ensure accurate and timely submittal packages. * Track submittal statuses and maintain detailed records in project management systems. * Support project managers with scheduling, budgeting, procurement, and documentation. * Ensure compliance with contract specifications, codes, and quality standards. * Facilitate communication between internal teams and external stakeholders. * Participate in project meetings and assist in the preparation of reports and updates. * Assist with RFI and change order documentation. Administrative Tasks and Reporting * Handle administrative tasks such as approving time off, expense reports and other personnel matters * Ensure compliance with company policies and procedures Team Leadership * Conduct regular performance reviews with team members to provide feedback on their performance and set goals for improvement * Identify training and development opportunities to enhance team members' technical skills and product knowledge * Recognize and reward team members for their contributions and achievements. * Hire and Fire authority Resource & Talent Management: * Ensure department is properly staffed and resourced to meet business objectives. * Collaborate with HR on recruitment, retention, and workforce development strategies. * Support internal communication systems to enhance cross-departmental collaboration. Qualifications: * 10+ years in Customer Service Position in a B2 to B2 environment or * 3 years in a Project Coordination role in the Lighting Solutions industry * Must have experience in the electrical lighting field with indepth knowledge of RFI's and submittal drawings * Excellent computer skills, Microsoft Word, excel, Outlook, ERP Systems (Oasis) * Exceptional customer service skills with a strong “customer first” attitude * Excellent organizational skills and strong time-management techniques * Works well under pressure and in a fast-paced environment * Display high ethics, character and commitment to business policies and decisions * Display initiative in handling problems, be a team player and support changes * Attention to Detail and Accuracy * Excellent Leadership skills * Strong problem solving, project management skills * Project management experience, with the ability to prioritize work with teams and manage activities to a schedule as a critical requirement to the position Personal Qualities: * Driven, ethical, and respected by peers, clients, and team members. * Pragmatic and solution-focused, with strong decision-making and organization skills. * Hands-on, collaborative, and detail-oriented * Quick-thinking and adaptable, with a deep understanding of the business impacts of contracts and change orders. Why Work With Us? * Competitive Salary: We offer a salary package that reflects your skills and experience, ensuring you feel valued and rewarded. * Amazing Benefits: From comprehensive healthcare plans to generous retirement savings, we provide benefits that support your well-being and future. * Inspiring Culture: Join a workplace where collaboration, creativity, and growth are encouraged. Our positive and inclusive culture ensures you thrive both professionally and personally Ready to Apply? If you're excited about the opportunity to be part of a great company with competitive salaries, amazing benefits, and an inspiring culture, we'd love to hear from you! Apply today and let's build the future together.