If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport and Hampton Inn & Suites Kelowna is currently looking to fill the role of Sales Coordinator.
We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees from the bus loop at UBCO!
What will you be doing?

• First point of contact for all new inquiries, directing each to the appropriate Sales Manager
• Answer questions from team members regarding events/group bookings as needed
• Prepare all Booking Agreements for Sales Managers & Event Coordinators
• Build groups, monitor and assign inquiries in CI and Delphi- Create Group Bookings & Monitor new inquiries in Sales Platforms
• Track and Issue Marriott Bonvoy and Hilton Honors points post departure
• Assist with Rooming Lists and detailing of Event Orders as requested by Director of Sales & Events
• Manage & Prepare all Sales Promotional Materials as required
• Monitor kickback tracking sheets- Maintain Database for Commission Payments & Account Credits
• Assist with gathering information for reports and other data to assist the Sales Team in proactive selling
• Assist with gathering data for Sales Team complete Month end Reporting
• Complete Commission Pick-Up documents & upload in the Distribution Centre
• Assist with walk in site inspections or drop in clients
• Preparation of all site inspection documents and coordination with operations including day of site inspections, ensure rooms are show ready & welcome beverage is prepared
• Attend meetings in the absence of the Director of Sales & Events and Events Coordinator
• Collaborate on initiatives that support team training and development
• Assist with responding to inquiries for both rooms and catering in absence of Director of Sales & Events
• Represent the company at community tradeshows/events as required
• Works closely with Events & Reservations Coordinators to understand their roles to ensure there is coverage when they are not in the office
• Brings issues to the attention of property leadership, as deemed appropriate
• Additional duties as assigned by the Director of Sales & Events or General Manager

• Hotel experience required
• Four Points/Marriott Brand experience an asset
• Strong administrative skills, detail-oriented, self-motivated, and can multi-task
• Exceptional organization with attention to accuracy and problem-solving ability
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
• Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation
• Ability to set-up and maintain filing systems
• Excellent analytical, problem solving and decision-making skills
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences. Able to follow written and verbal instructions
• Proficient knowledge of Microsoft Word, Excel, Outlook, iHotelier, Expedia, GDS, Epitome, Opera, Lightspeed and CI/TY , Delphi OnQ, R&I and PEP

Perks

• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Marriott & Hilton brands
• Employee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

Don't miss this exciting opportunity to join our Four Points & Hampton family!

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