Host/Hostess - Silvertip

Are you warm, welcoming, and love making a great first impression?
Join the team at Silvertip Resort as a Seasonal Host and be the friendly face that sets the tone for an exceptional dining experience. As one of the premier destinations for fine dining and events in the Rockies, we're looking for someone with a positive attitude and excellent people skills to greet guests, manage reservations, and support a smooth front-of-house flow.

About Stone Creek Resorts Inc.

Stone Creek Resorts Inc. is a well-established Alberta-based company, renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts: Silvertip Resort in Canmore, Alberta, and Eagle Ranch Resort in Invermere, British Columbia. In addition to its resort operations, Stone Creek is a leader in resort real estate development, with Silvertip Resort recognized as Canada's premier community for luxury resort real estate.

The Silvertip master plan features a diverse mix of luxury estate lots, condominium and multi-family units, and resort accommodations, with projected annual real estate sales of up to $100 million. Future developments at Silvertip include Silvertip Village, a state-of-the-art conference centre, a gondola, a Nordic spa and wellness center, and 850 staff housing units-further enhancing the resort's position as a world-class destination.

Silvertip Resort occupies an unparalleled location in the heart of the Canadian Rockies. For over 20 years, we have been dedicated to providing world-class guest experiences, including our renowned championship 18-hole golf course, while maintaining a strong commitment to preserving the surrounding natural environment. Silvertip is more than just a resort; it is an extraordinary experience where nature and luxury seamlessly blend, creating unforgettable memories for all who visit.

Position Summary

Reporting to the Food & Beverage Manager - The Host is responsible for providing a warm and welcoming first impression to guests upon their arrival at Silvertip Resort. This role includes managing guest seating, coordinating with the service team for efficient table assignments, and handling reservations and inquiries. The Host plays a key role in ensuring all guests receive exceptional service by maintaining an organized front-of-house environment and supporting a smooth dining experience.

Why Silvertip Resort

• Discounted: golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
• Staff Accommodation on site. $23 per day.
• Our people experience working at a world-class Golf resort.
• We offer a diverse and engaging work environment in a unique location.
• Close to many outdoor adventures - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.

Key Responsibilities

• Greet guests warmly and manage reservations, waitlists, and seating to ensure a smooth guest flow.
• Maintain a clean, organized, and welcoming entrance and host area.
• Communicate effectively with servers, kitchen staff, and management to support seamless service.
• Handle guest inquiries, special requests, and minor complaints professionally.
• Assist with table resets, dining area setup, and support colleagues during busy periods.
• Provide coat check service when applicable and ensure guest belongings are handled with care.
• Help train new host staff and uphold grooming and uniform standards.
• Maintain cleanliness in front- and back-of-house areas as needed.
• Document and report any service incidents or accidents promptly.

Requirements

• Should be eligible to work in Canada full-time.
• Able to work in a fast-paced environment and flexible hours.
• Ability to lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly.
• Able to stand, sit, or walk for an extended period of time.
• Previous customer service or host experience preferred.
• Strong communication and interpersonal skills.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Professional appearance in line with grooming standards

Duration: This is a Full-Time seasonal position, May to October. Overtime during busy periods may be required.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.