Senior D365 CE Technical Implementation Specialist (Sales, Service & Insights)

Company: TPH

Location: Toronto, ON

Job Type: Full-time - Hybrid

Compensation: $85K to $110K

Love building the future but not into stakeholder meetings? Perfect. TPH is looking for a Senior D365 CE Technical Implementation Specialist who thrives in the trenches-someone who can take a scoped vision and bring it to life with precision, speed, and platform-native excellence. You'll be part of a bold, innovative team doing big things in the Microsoft ecosystem, and we need someone who can go deep into the tech, build fast, and build right.

This is not a business analyst or process design role. This is for someone who lives in the platform, thrives on Power Platform configuration, and knows how to turn ideas into polished, production-ready solutions-whether working solo or shoulder-to-shoulder with other top-tier consultants.

What You'll Do

• Build with Purpose: Take scoped requirements and process maps and turn them into live, functional solutions using D365 Sales Hub, Customer Service, and Customer Insights (Journeys & Data).
• Own the Implementation: Work independently or collaboratively to deliver full-cycle implementations-fast, clean, and scalable.
• Pipeline-Driven Deployments: Use solution pipelines and DevOps best practices to manage the full solution lifecycle-from dev to prod.
• Platform-First Thinking: Prioritize native configuration and Power Platform tools (Power Automate, Power Apps, Dataverse) over custom code.
• Refine & Polish: Take rough ideas and early-stage concepts and turn them into elegant, durable solutions that stand the test of time.
• Innovate & Collaborate: Work with a team of forward-thinkers who are breaking the glass ceiling of what's possible in Dynamics 365.

What You Bring

• 5+ years of hands-on experience implementing and configuring D365 CE (Sales Hub, Customer Service, Customer Insights).
• Deep expertise in Power Automate, Power Apps, Dataverse, and solution management.
• Proven experience using solution pipelines and DevOps practices for D365 CE deployments.
• Strong understanding of platform limits, extensibility, and best practices.
• Ability to take a scope document and independently build a working, production-ready solution.
• Passion for learning, adapting, and staying ahead of platform capabilities.

Bonus Points For

• Experience with Azure Functions and data processing pipelines.
• Proficiency with KingswaySoft SSIS for complex integrations.
• Strong skills in Power BI for reporting and visualization.
• Experience with Copilot agents and AI-driven automation in the Microsoft ecosystem.
• Familiarity with Azure Logic Apps, Functions, and integration patterns.
• Experience integrating D365 CE with Business Central and other enterprise systems.
• Knowledge of solution architecture and environment strategy in D365.

You Are

• A Builder: You love the hands-on work of bringing systems to life.
• A Lone Wolf & Team Player: You can go dark and build solo, or collaborate tightly with a team of experts and juniors.
• Platform-First: You know how to get the most out of native tools before reaching for custom code.
• Creative & Disciplined: You bring innovative ideas to life while staying true to best practices.
• Fast & Focused: You can pivot quickly, implement efficiently, and deliver with precision.
• Curious & Passionate: You're always learning, always improving, and always pushing the limits of what's possible.

Other key words: Dynamics 365 CE, Microsoft Dynamics 365,

About TPH:

TPH is a Canadian-owned family business operating 65 retail production centres in British Columbia, Alberta, Ontario & Nova Scotia. Since 1961 we have served Canadians as part of the community. TPH is delighted to join the list of respected organizations that have been recognized as one of Canada's Greenest Employers again in 2024. The award, presented by MediaCorp Canada Inc., is given to employers that lead the nation in creating a culture that values sustainable initiatives and environmental awareness. As a result of our environmental initiatives, TPH was rated North America's most forest-friendly printer in Canopy's 2019 Blueline Ranking, the only comprehensive assessment of the environmental performance of North America's printers.

Inclusion and Equal Opportunity Employment

TPH is an equal opportunity employer that values diversity and inclusion. TPH does not discriminate based on race, citizenship, creed, gender, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Your accommodation request will be maintained as personal and confidential. If you believe TPH is a good fit for you, feel free to submit your application, we would love to hear from you.