ABOUT US

Dilawri Group of Companies is Canada's largest automotive group, representing over 35 brands at more than 80 franchised dealerships. We are dedicated to providing exceptional customer service and fostering a culture of innovation and excellence. Join our team and become part of an organization that values people, performance, and community.

ABOUT THE ROLE

We are looking for an Receptionist to join our team at Dilawri Group of Companies. The successful candidate is someone who is passionate about the automotive industry and eager to contribute to our growing team.

Responsibilities:

• As the receptionist, you are the Manager of First Impressions. As the first point of contact for clients, you require exceptional customer service skills and professional phone etiquette. You will greet and assist clients when they first arrive at the dealership.
  
• Responsible for answering and directing all incoming phone calls in a professional and courteous manner.
• Provides basic information about the dealership and the Dilawri Group in order to answer inquiries and to refer customers to the appropriate individual or department.
• Maintains the cleanliness of the customer waiting lounge and ensures it is well stocked.
  
• Performs administrative duties such as recording sales traffic, distributing schedules for Sales Representatives, maintaining gas chit books and receipts, updating telephone lists, updating vehicle inventory lists and ordering business cards.
  
• Reviews appointments and deliveries in dealership software and maintains customer relationship management alerts and customer maintenance.

ABOUT YOU

• You are committed to offering world class customer service and building lifelong customer relationships.
  
• Previous receptionist experience at an automotive dealership is considered an asset
• You have a growth mindset and are continuously innovating and developing your skills.
  
• You thrive in an environment that supports collaboration and respect.
  
• You are passionate about making a difference.
  
• You are honest, trustworthy and care about providing the best possible customer experience.

What We Offer:

· Competitive salary, pension plan and benefits package

· Opportunities for career growth and development

· A support and inclusive work environment

If you are searching for an opportunity to grow your career while adding value to our team - this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

Dilawri Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.