Job Title: Senior Solution Engineer

Location: Kanata, Ontario, Canada

Position Type: Full-Time

About Teldio Corporation:

Teldio Corporation is a leading provider of situation awareness and communication solutions, empowering businesses to improve operational efficiency, enhance employee safety, and increase overall productivity. Our innovative software and hardware solutions are designed to seamlessly integrate with existing communication infrastructure, providing robust and reliable performance. As we continue to grow and innovate, we are seeking a talented and motivated Senior Solution Engineer to join our dynamic team.

Job Description:

As a Senior Solution Engineer at Teldio Corporation, you will be responsible for leading our customers with the design, development, and implementation of our solutions. Working closely with your team and cross-functional teams, you will help ensure that our products meet the highest standards of quality and reliability. This is an exciting opportunity to develop your sales and engineering skills while contributing to meaningful projects that make a real impact.

Key Responsibilities:

• Lead the design and development of communication solutions, ensuring they meet customer requirements and industry standards.
• Collaborate with cross-functional teams, including sales, support, and product management, to understand customer needs and deliver effective solutions.
• Conduct testing and validation of products, identifying and resolving any issues to ensure the highest quality.
• Provide technical support to customers and internal teams, helping to troubleshoot and resolve issues as they arise.
• Assist in the creation of technical documentation, including product manuals, FAQs, and knowledge base articles.
• Continuously learn and stay up-to-date with industry trends, technologies, and best practices.

Required Qualifications:

• 5 or more years of experience in engineering or a related technical role.
• Excellent communication and interpersonal skills.
• Knowledge of communication systems and technologies.
• Familiarity with software development tools and methodologies.
• Eagerness to learn and take on new challenges.

Preferred Qualifications, Experience, and Skills:

• Bachelors degree in Computer Science, Engineering, or related field.
• Experience with Javascript and SQL.
• Knowledge of network protocols and communication standards.
• Experience with at least 4 of the protocols found at http://files.teldio.com/Gateway/Docs/TeldioEdgeGatewayIntegrationsDetailed.pdf
• Experience with hardware and software integrations.
• Experience with customer interactions and relationships.
• Ability to code in Python, Go, .Net, or a similar language
• Strong problem-solving and analytical skills.

What Teldio Corporation Offers:

Competitive salary and benefits package.

A collaborative and inclusive work environment.

Opportunities for professional growth and development.

Engaging and meaningful work.

A company culture that values innovation, integrity, and excellence.